Business Analyst - Guidewire Claims

The primary purpose of this role is to act as a liaison between P&C insurance business operations and technical IT teams. The position focuses on eliciting, analyzing, and documenting functional requirements to configure, integrate, and upgrade the Guidewire Claim Center platform, ensuring optimal claim lifecycle management, from First Notice of Loss (FNOL) to settlement.

• Lead workshop sessions and interviews with claims adjusters, handlers, and leadership to gather "As-Is" and "To-Be" requirements.
• Translate business needs into Agile artifacts, including User Stories, Functional Specifications (FSD), Business Requirements Documents (BRD), and Process Flow Diagrams using Jira, MS Visio, Excel, and PowerPoint.
• Document logical business rules within Claim Center, covering Validation Rules, Assignment Rules, Assignment Trees, and Segmentation Rules.
• Define and map specifications for Claim Center core functional layers, including PCF Screen Mockups, Type lists, Data Models, Field Extensions, and Segregations.
• Prioritize requirements with the Product Owner based on business value and complexity.
• Collaborate with technical architects to map data integrations with downstream and upstream applications:
  Guidewire Policy Center, Billing Center, Ghost Draft, Image Right, WINS, Data Lake, and financial systems (Workday).
• Write UAT scenarios, facilitate defect triage sessions, and coordinate with QA teams to validate product features.

• Bachelor’s degree required.
• Minimum 3 years of active experience in Property and Casualty (P&C) commercial lines insurance.
• Minimum 2 years of specialized experience as a Functional Analyst on the Guidewire Claim Center platform.
• Deep understanding of Guidewire's standard base capabilities, ensuring minimum deviation to reduce tech debt.
• High proficiency in claim life cycles, exposure management, financial transactions (reserves, recoveries, payments), and litigation.
• Extensive experience operating within Agile/Scrum methodologies, managing backlogs, and running sprint cycles.
• Guidewire Claims Center Business Analyst certification is highly preferred.
• Familiar with Policy Center, Billing Center, Contact Manager preferred.
• Guidewire Functional Certification is preferred.
• Knowledge of Microsoft Office 365 required.

• Ability to utilize standard Guidewire Out-of-the-Box features to minimize custom coding.
• Mastery of hosting requirements gathering sessions, user interviews, and workshops.
• Skill in creating clear workflow blueprints for "As-Is" and "To-Be" system processes.
• Capability to design UAT scenarios and validate successful business outcomes.
• Skill in managing requirements across various business units.
• Strong capacity to break down complex claim issues into solvable requirements.
• Skilled in using JIRA for backlog management and UAT testing/defect management.
• Excellent problem solving and analytical skills.

The salary range for this role is $97,300 - $182,500. The listed annual salary range posted for this position is subject to change and may vary depending on performance, education, experience, skills, geographic location, travel requirements, demonstrated proficiency in the competencies required for the role and business needs. Base pay is just one component of GNY’s total compensation package for employees.

Other rewards include eligibility for an annual discretionary bonus based on performance.