IT Applications Analyst IV-EpicCare Ambulatory

Applications Analyst IV

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives – and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better – advancing our mission to transform healthcare and serve as a leader of positive change.

The Applications Analyst IV gathers business requirements, conducts needs assessments, and develops functional specifications and builds to ensure that developed information technology solutions support business objectives. This level works independently and acts as a resource for lower level Application Analysts. Candidates need to be certified in Epic Care Ambulatory with additional module certifications such as Epic MyChart, Epic Healthy Planet, and Epic Transplant (Phoenix) beneficial.

This is a hybrid role with a schedule that includes one monthly onsite team meeting and onsite technical dress rehearsals testing across New Jersey at different clinic locations.

• Mentor lower level Application Analysts.
• Lead installation, upgrade, and configuration of applications and validate work performed by lower level analysts.
• Coordinate end user support activities.
• Attend, participate, coordinate, and run meetings throughout the facility.
• Provide go‑live support for new applications, modules, and functionality.
• Analyze necessary application modifications and coordinate with IT associates or vendor.
• Analyse business/clinical needs and requirements.
• Interpret end user requirements and recommend optimal solutions.
• Evaluate operational workflow applied to the system.
• Create system specifications from user requirements.
• Create test plans, test new systems, version upgrades and system modifications.
• Document all testing outcomes. Review lower level analysts’ test plans and outcomes for consistency and thoroughness.
• Implement, troubleshoot, and support applications.
• Present oral and written communications to project teams and other departments.
• Handle complex issues.
• Update system, operational, and department documentation.
• Recommend process improvements.
• Provide on‑call support for applications.
• Provide input into policy and procedure redesign.
• Serve as preceptor for new staff in the department.
• Perform other related duties incidental to the work described herein.
• Lift a minimum of 20 lbs, push and pull a minimum of 20 lbs and stand a minimum of 4 hours a day.
• Adhere to the Medical Centers Organizational Competencies and Standards of Behavior.

• Bachelor’s degree or equivalent years of experience.
• Minimum of 4 years of IT experience (preferably in healthcare or related field) or 3 years of IT experience and 2 years of clinical experience.
• Expert knowledge of subject matter.
• Ability to organize and coordinate the actions of small groups to achieve departmental and organizational goals.
• Works independently and effectively manages time unsupervised.
• Strong desktop skills including Word, Excel, PowerPoint, Visio, and Outlook.
• Effective oral and written communication.
• Creates and maintains clear, concise documentation.
• Collaborates with other team members across the department.
• Demonstrates self‑direction.

• Bachelor’s degree.

• Epic and/or other relevant certification(s) or other relevant applications experience.

The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate.

The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non‑discriminatory factors, including but not limited to labor market data, experience, education and certifications, skills, geographic location, internal equity, budget and grant funding.

• Some jobs may also be eligible for performance‑based incentives, bonuses, or commissions not reflected in the starting rate.
• Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.

In addition to full‑time and part‑time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits. Minimum rate of $ annually.