Senior Manager IT Manhattan Scale WMS Design Lead
Listed on 2026-07-18
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IT/Tech
IT Project Manager, IT Business Analyst, Systems Analyst, IT Consultant
Overview
Salary Range: $105,628-$214,152
The Senior Manager Systems Design Lead will have deep expertise in Manhattan SCALE WMS to lead solution design, configuration, and implementation efforts across our warehouse operations. This role is critical in translating business requirements into scalable, efficient WMS solutions that drive operational excellence. This role will also require owning the end-to-end implementation of projects the individual will be manage.
Responsibilities- Lead end-to-end implementation projects and provide oversight of the team’s projects, ensuring a smooth and successful onboarding experience for new clients.
- Focus on the functional design of Manhattan SCALE WMS solutions across inbound, outbound, inventory, and labor management processes.
- Collaborate with business stakeholders to gather and analyse requirements, and translate them into functional specifications.
- Configure workflows, business rules, and location strategies using Manhattan SCALE tools.
- Serve as the design authority during implementation, ensuring consistency and scalability across sites.
- Partner with technical teams to support integration with ERP systems, automation equipment, and reporting platforms.
- Facilitate & participate UAT
, training, and go-live support for end users and operations teams. - Troubleshoot functional issues and provide guidance on best practices and system optimization.
- Stay current with Manhattan SCALE product updates and industry trends to inform solution strategy.
Ability to travel up to 30% as well as work a Hybrid Schedule as required by company policy
Qualifications- 6+ years of hands-on experience with Manhattan SCALE WMS in a functional or design lead capacity.
- 2+ years of supervisory experience preferred
- Proven track record of leading full-cycle WMS implementations or major enhancements.
- Strong understanding of warehouse operations and logistics processes.
- Proficiency in configuring Scale workflows, business rules, and technical set up within SCALE.
- Familiar with SQL, experience with Scale customisation, managing patches, version control/upgrades.
- Familiar with RF/Mobile versions
- Familiar with integrations with ERP including APIs/EDIs
- Experience collaborating with cross-functional teams including IT teams like infra and integration, operations, and vendors.
- 3PL and multi-client site experience preferred
- Excellent problem-solving, communication, and documentation skills.
- Bachelor’s degree in Supply Chain, Information Systems, or related field (preferred).
- Experience with ERP integration (e.g., SAP, Oracle).
- Familiarity with automation systems and WCS interfaces.
- Knowledge of SSRS/PBIRS or other reporting tools Cognos/SCI.
- Certification in Manhattan SCALE or related supply chain technologies.
Essential Job Functions
- Maintain regular and punctual attendance.
- Travel overnight as required
- Work cooperatively with others.
- Interact with employees and customers in an appropriate manner.
- Use a computer for tasks such as communicating via email and preparing reports and work schedule using [ ]
- Review and analyze data and information concerning [ ]
- Plan, prioritize and monitor [ ]
- Complete [or oversee the completion of ] assigned tasks/projects in a timely manner.
- Comply with all Company policies and procedures
The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.
Benefits
Yusen offers a generous Employee Benefits Package including:
- Medical, Dental, and Vision beginning the 1st of the month following start date
- 401k with a company match
- Standard 10 days PTO
- Eligible for bonus plan
- 7 Paid Holidays
- Eligble for OT pay if applicable
- Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and much more
Any and all benefits offered are subject to the eligibility requirements, terms, and provisions set forth in the respective policies and plan documents, which you may request from Human Resources.
About Yusen Logistics (Americas)
Yusen Logistics is working to become the world’s preferred…
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