Sr Implementation Consultant

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include Sunrise, Paragon, Altera Touch Works, Altera Opal, STAR, Health Quest and db Motion solutions. Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe.

Sr Implementation Consultant (Core / Ambulatory) – Remote, U.S.

As a Senior Implementation Consultant on our Professional Services team, you will be a key contributor to the digital transformation of healthcare across Manitoba. The role is central to successfully rolling out our Electronic Medical Records to various ambulatory clinics and healthcare institutions throughout the province. You will be trained to deploy numerous Altera applications, with a primary focus on the Sunrise EMR Core and Ambulatory functionalities, including related products such as DBmotion, CPM, Opal, and Patient Portal.

In addition, you will provide expert workflow consulting services by following a structured methodology through all phases of the implementation life cycle. Your efforts will directly ensure the successful and seamless implementation and utilization of our solutions, moving clinics from paper-based to fully electronic platforms.

• Implement the full suite of Altera software solutions, emphasizing Sunrise EMR (Core and Ambulatory) at client sites, primarily in Manitoba.
• Perform all project workplan tasks according to the contracted project scope as part of a larger project team that includes PMs, Solution Architects, Clinical Consultants, and CMIOs.
• Execute complex system configuration tasks and provide high‑level consultation and technical guidance on system configuration to clients.
• Deliver expert workflow consultation and guidance to clients on critical ambulatory processes, including registration, scheduling, and clinical documentation.
• Translate existing paper‑based clinic workflows into optimized electronic formats.
• Proactively identify, resolve, and/or escalate system and complex workflow issues that arise throughout implementation projects.
• Provide comprehensive activation support, consistently meeting or exceeding client utilization and transformation targets.
• Set appropriate expectations with various client stakeholders, from end‑users to executive leadership, and manage them throughout the project life cycle.
• Anticipate client needs, function as a client advocate, and demonstrate exceptional stakeholder engagement skills to foster successful project delivery.

• Bachelor’s degree or equivalent experience.
• At least 2 years of hands‑on healthcare IT implementation and configuration experience.
• Strong functional knowledge of an EMR/EHR system.
• Specific experience with Altera Sunrise EMR (Core or Ambulatory) preferred.
• Experience with Epic or Meditech valued if coupled with deep knowledge of essential clinic workflows.
• Previous experience working as part of a formal implementation project team that has successfully rolled out EMR systems.
• Clinical background preferred; technical background such as SQL or SSRS reporting preferred.
• Proven client presentation experience and strong written and oral communication skills.
• Project management experience; ability to manage multiple priorities during a long‑term implementation cycle.
• Quick study capable of learning new information rapidly.

10‑15% travel, primarily to provide critical on‑site support during final go‑live activities.

Remote role. Candidates may live anywhere in the U.S. Candidates located in the U.S. will be considered if they possess the required skill set, have a valid passport and are willing to travel to Canada as required.

Salary Range: $75,000 – $85,000 USD, based on internal equity, market data, applicant skills and experience. Final compensation may vary.

Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. Applicants who require a reasonable accommodation due to a disability may contact us by e‑mail at HarrisTalentA