Senior ServiceNow Architect

"C2C or W2 Opportunities"Job Title :
Senior Service Now Architect

Location:

Edison NJ (Onsite)
JDRole Description s:
Job Requirements

• 12+ years of hands‑on Service Now architecture and development experience. Expertise in multiple Service Now modules: ITSM| ITOM| ITAM| HRSD| IRM| Financial Planning. Strong experience with CSDM| CMDB| Service Portal| Flow Designer| and ITIL processes. Strong scripting proficiency (JavaScript| Glide API). Experience integrating Service Now with enterprise systems using REST/SOAP APIs. Ability to define enterprise platform strategy| governance| and operating models.
  
  Strong analytical| documentation| and communication skills. Experience in platform upgrades| migrations| and performance tuning.
• Preferred certifications: CSA| CIS (ITSM/ITOM/IRM)| CAD| CTA.

• Define and maintain a scalable| future‑ready Service Now architecture for global environments. Lead architecture/design workshops| gap analysis| and provide technical governance. Oversee implementation of Service Now modules across ITSM Pro| ITOM| ITAM| HRSD| IRM| and Financial Planning. Integrate Service Now with Active Directory| observability tools| and other enterprise systems. Establish and enforce platform governance| design standards| and release management processes. Ensure compliance with GDPR| cybersecurity policies| and audit requirements.
  
  Drive innovation through AI| predictive intelligence| automation| and low‑code/no‑code capabilities. Support Lighthouse implementations as scalable models for global rollouts. Collaborate with SIAM| OCM| and IT business units to drive adoption and maturity uplift. Lead design authority forums; mentor developers and administrators. Provide hyper care support| knowledge transfer| and user training during implementations.