Full Stack Programmer, Helpdesk and Network Support Responsibilities

Job Description

Overview: We are seeking a versatile Full Stack Programmer who is not only proficient in software development but also capable of providing helpdesk and network support. This person should have both strong technical and people skills. This role will require a deep understanding of both front-end and back-end development, as well as the ability to troubleshoot and maintain network infrastructure. The ideal candidate will be a proactive problem solver with strong business acumen and a good communicator that has a passion for technology..

- Jack of All Trades

Responsibilities:

Software Development:

• Design, develop, and maintain scalable web applications from concept to deployment.
• Design, develop, and maintain scalable mobile applications from concept to deployment.
• Collaborate with cross-functional teams to gather requirements and implement solutions.
• Maintain and build APIs to third party products.
• Ensure code quality, performance, and security standards are met.
• Stay up-to-date with emerging technologies and best practices in software development.
• Strong documentation of system
• Microsoft SQL, Java Script, Angular, HTML, CSS, REST API

Office 365 Development

• Maximize use and value of 0ffice 365 by implementing tools through:
• Dashboards
• Share Point
• Teams
• Power BI
• Power Automate
• Power Apps
• Etc.

Helpdesk Support:

• Provide technical support to end-users, troubleshooting software and hardware issues.
• Respond to helpdesk tickets promptly and efficiently, resolving issues in a timely manner.
• Assist users with software installation, configuration, and usage.
• Educate users on best practices and solutions to common technical problems.
• Deploy Office
  365 liscences and credentials

Network Support:

• Monitor and maintain network infrastructure, including routers, switches, and firewalls.
• Troubleshoot network connectivity issues and implement solutions to ensure uninterrupted operation.
• Perform routine maintenance tasks such as network backups, updates, and security patches.
• Collaborate with IT team to plan and implement network upgrades and expansions.

Documentation and Training:

• Document software systems, network configurations, and troubleshooting procedures.
• Create training materials and conduct training sessions for end-users as needed.
• Keep technical documentation up-to-date and accessible to relevant stakeholders.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Proven experience as a Full Stack Developer, with proficiency in front-end and back-end technologies (e.g., HTML/CSS, JavaScript, Node.js, Python, SQL, Angular, Rest API, MS SQL).
• Experience with helpdesk support and troubleshooting common software and hardware issues.
• Strong reporting skills using SSRS, Power BI, other SQL reporting tools.
• Knowledge of network protocols, routing, and switching.
• Familiarity with network security principles and best practices.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaborate effectively in a team environment.
• Certifications a plus

Benefits:

• Competitive salary and benefits package.
• Dynamic and collaborative work environment.
• 401-k and health benefits package available

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3+ years

Schedule:

• Monday to Friday

Application Question(s):