Senior Technical Specialist – General Liability Claims

Responsibilities

• Handle Sompo Casualty claims (primary and/or excess) and related systems and processes
• Provide technical oversight and guidance to TPA claim handlers and supervisors
• Adhere to client-specific claim handling guidelines, providing coverage and analytical analysis of potential exposures
• Manage counsel when assigned; develop and execute strategy to control expenses and resolve litigated claims
• Establish appropriate reserves; analyze loss and expense trends on a portfolio of claims and assist in the development and implementation of plans to improve results
• Ensure that all claim information is reviewed and accurately and timely recorded; proactively manage correspondence and claim files and maintain a current diary in compliance with company standards
• Effectively represent the company’s interests in meetings and negotiations; maintain a high level of claim and industry related expertise in order to assure technical competency and communicate to team members regarding significant issues and relevant changes
• Support underwriters and actuaries during the renewal process, communicating with and supporting underwriting and other functional groups within the organization

• Minimum 5 plus years’ experience required in general liability claims handling with a career history of increasing responsibility with at least 3-5+ years handling excess claims, including large limit and high exposure claims
• Bachelor's degree required, with a JD preferred;
  Strong preference for candidate who has pursued or is in the process of pursuing an insurance related designation (e.g. RPLU, CPCU IIA, AMIM);
  Multiple state adjuster license a plus.
• Direct handling of a wide variety of general liability exposure claims with an emphasis on evaluating, handling, negotiating and settling litigated and non-litigated matters with typical exposure up to $2M USD
• Demonstrated ability to establish close working relationship with other departments including underwriting & actuarial
• Strong negotiating, analytical, written and organizational skills
• Effective communication with a wide spectrum of people both internally and externally
• Advanced relationship management skills with internal staff and external partners are required
• Strong computer skills (MS Word, Excel, Outlook and various in-house claims systems –Guidewire, Genius, Image Right is a plus)

Expertise in handling general liability claims, including excess claims with high exposure, while demonstrating strong analytical, negotiating, and communication skills. Proven ability to manage relationships across departments and maintain compliance with client-specific guidelines.