Senior Account Manager, Equine Farm & Ranch

• Support the Regional Director and Producer by carrying out MMA-NE Service and Operational standards
• Exceed retention goals and prevent E&O exposure
• Develop strong relationships with clients, intermediaries, and the insurance marketplace
• Interact with accounting, marketing, claims, loss control, and management in the servicing function
• Establish renewal strategy with Producer, Service, and Placement teams
• Expand services through upselling and cross-selling at each renewal
• Secure client exposure information and identify coverage deficiencies
• Conduct client contract reviews and review audits and endorsements
• Prepare, maintain, and execute service calendars with clients, service team, and producer
• Assist with pre-renewal/stewardship activities, renewal proposal presentations, claims reviews, and loss control meetings
• Address and resolve client issues
• Retain accounts proactively and work independently within the Equine Farm & Ranch team

• 5+ years of insurance industry experience
• At least 2 years of direct Equine Farm & Ranch experience
• Effective oral and written communication and relationship-building skills
• Strong analytical and problem-solving skills
• Ability to conduct presentations and speak to internal and external stakeholders at all levels
• High proficiency with Microsoft Office, including Word, Excel, and Power Point
• Proficiency with agency management systems and web browser software
• Exceptional time management and organizational skills
• Demonstrated ability to manage multiple priorities efficiently
• Ability to work independently
• High degree of expertise in the Equine Farm & Ranch industry
• Bachelor's Degree in Risk Management, Business Management, Finance, or another relevant program is a plus but not required
• Experience with Applied Epic is a plus but not required

Demonstrates extensive expertise in the Equine Farm & Ranch industry, with strong analytical, problem-solving, and relationship-building skills. Proficient in managing client accounts, conducting presentations, and utilizing agency management systems to enhance service delivery.

• 5+ Years Insurance Industry Experience
• 2+ Years Equine Farm & Ranch Experience
• High Proficiency Microsoft Office
• Proficiency Agency Management Systems
• Strong Analytical Problem-Solving Skills

• Client Contract Review
• Renewal Strategy Development
• Upselling and Cross-Selling
• Service Calendar Management
• Claims Review
• Loss Control Meetings

• Effective Oral Communication
• Effective Written Communication
• Relationship-Building Skills
• Time Management
• Organizational Skills

• Bachelor's Degree in Risk Management
• Bachelor's Degree in Business Management
• Bachelor's Degree in Finance

• Insurance Marketplace
• Client Retention
• E&O Exposure
• Pre-Renewal Activities
• Service and Operational Standards

• Microsoft Word
• Microsoft Excel
• Microsoft Power Point
• Applied Epic