Dispatch Customer Service Coordinator - Final Mile Delivery

Job Description

Dispatch Customer Service Coordinator, Edison, NJ supporting Final Mile Delivery division.

• Administer pre delivery confirmations
• Monitor contractor COI's
• Provide real time route support for drivers
• Schedule deliveries
• Provide support to retail client and end user customers
• Support end of day logistics operations, and driver check in
• Accurate data logging, billing, maintaining records

• Provide administrative support to the department: filing, opening mail, typing and answering phones

• Performs other duties as assigned.

• Demonstrates customer service skills
• Must have customer service skills and telephone etiquette
• Highly thorough and dependable
• Requires integrity and trust
• Friendly and service-oriented
• Must have sense of humor, work/life balance and decision quality
• Strong verbal and written communication skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detailed oriented with excellent follow-up practices

• H.S. diploma/GED required
• Two (2) years or more administrative and clerical support experience required

Travel:
No, DOT Regulated:
No

Pay Type:

Hourly, $21.50/hr paid weekly.

Benefits include:
Medical, Dental, Vision (starting 30 days), 401(k) savings plan with company match, Employee Stock Purchase options, discounts, paid holidays, paid time off, and up to 12 weeks paid maternity leave.

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.