Inventory Operations Lead

Essential Functions, Duties, and Responsibilities:
Inventory Management and Analysis

• Management and oversee cycle count programs for distribution centers, service centers, and onsite facilities.
• Research, analyze, and resolve inventory discrepancies, transfer variances, and inventory control issues.
• Review daily inventory exception reports and identify root causes of inventory inaccuracies.
• Analyze inventory trends and recommend corrective actions that improve inventory performance.
• Review and approve new item requests and vendor order adjustments.
• Review regional out-of-stock reporting and work with internal partners to support product availability.
• Support inventory audits and ensure compliance with established inventory control standards.
• This role requires approximately 20% regional travel, typically involving quarterly visits to service centers, regional facilities and physical inventories.

• Develop, maintain, and audit inventory-related Standard Operating Procedures.
• Train and support regional inventory personnel on inventory control best practices.
• Promote consistency across all regional locations through standardized training and execution.
• Identify opportunities to streamline inventory processes and reduce recurring errors.

• Plan, coordinate, and assist with annual physical inventories throughout the region.
• Help prepare regional teams for successful physical inventory execution.
• Provide post-inventory analysis and recommendations for continuous improvement.

• Serve as an inventory liaison between regional facilities, operations leadership, and corporate support teams.
• Review and report product loss, donated inventory, discarded inventory, and liquidation activity.
• Assist with special projects, including inventory analysis, holiday kit programs, new location start-ups, and operational improvement initiatives.
• Support regional facilities with inventory-related questions, reporting, follow-up, and issue resolution.

• Use data and reporting tools to identify opportunities for operational improvement.
• Lead inventory-related projects from planning through execution.
• Track trends, communicate findings, and recommend practical solutions.
• Support initiatives designed to improve efficiency, accuracy, consistency, and customer service.

Other duties as assigned.

• Minimum of 2 years of experience in inventory control, inventory analysis, warehouse operations, supply chain, or operations support.
• Strong Microsoft Excel skills, including data analysis and reporting.
• Experience with inventory management systems, ERP platforms, or warehouse management systems preferred.
• Experience conducting cycle counts, inventory audits, or physical inventories preferred.
• Strong analytical and problem-solving capabilities.
• Excellent written and verbal communication skills.
• Ability to prioritize multiple projects in a fast-paced environment.
• Ability to communicate effectively with warehouse teams, service center personnel, and leadership.