Fast Food - Regional Manager

Overview

Do you have a passion for bubble tea and business growth?

Are you a driven leader who thrives on taking challenges and achieving more?

If yes, join Real Fruit Bubble Tea today and become part of a journey where your leadership can make a real impact.

Founded in Toronto, Real Fruit Bubble Tea has been committed to making fresh fruit drinks healthy and accessible for anyone to enjoy since 2002. We have 100+ locations across Canada and USA. As a rapidly expanding business, we want you to join our team and grow with us, and we can build you up from regional manager to operations and beyond.

There is huge potential for growth, and we welcome anyone who is up to a challenging yet rewarding journey!

Reporting directly to the Senior Management Team, including Operations and Executive leadership, the Regional Manager oversees the daily operations, sales performance, team development, and customer experience across multiple store locations within the assigned region.

• Traveling regularly to store locations and providing on-site support is required.
• Maintaining consistent communication with the Operations Manager and ensuring adherence to operational guidelines across locations.
• Measuring performance metrics and advising on continuous improvements.
• Supervising and evaluating the performance of store managers and teams.
• Training, coaching, and when necessary, disciplining staff to maintain company standards.
• Enforcing brand and training standards uniformly across all stores.
• Leading local sales and marketing efforts, while contributing to company-wide growth strategies.
• 5+ years of experience as a Regional Manager in the QSR or food service industry.
• Proven ability to lead and manage multi-unit operations.
• Strong leadership, interpersonal, and organizational skills.
• Experience in frontline support and customer service excellence.
• Ability to multitask and perform under pressure in a fast-paced environment.
• Valid driver’s license and willingness to travel (100% travel required).
• Availability to work 6 days a week, including weekends and holidays.
• Ability to perform all frontline store duties when needed.
• Excellent communication skills (written and verbal) in English.
• Multilingual proficiency in Chinese or Spanish is a strong asset.

• 5+ years of experience as a Regional Manager in QSR or the food service industry.
• Proven ability to lead and manage multi-unit operations.
• Strong leadership, interpersonal, and organizational skills.
• Experience in frontline support and customer service excellence.
• Ability to multitask and perform under pressure in a fast-paced environment.
• Valid driver’s license and willingness to travel (100% travel required).
• Availability to work 6 days a week, including weekends and holidays.
• Excellent communication skills (written and verbal) in English.
• Multilingual proficiency in Chinese or Spanish is a strong asset.

• Paid Time Off
• Discounted Drinks
• Company Events
• Other Benefits

Real Fruit Bubble Tea is proud to be an equal opportunity employer. We are committed to equity in employment and welcome applications from individuals of all backgrounds, including Indigenous peoples, racialized persons, persons with disabilities, and members of the LGBTQIA+ community.