Staffing Manager, Management
Job in
Edison, Middlesex County, New Jersey, 08818, USA
Listed on 2026-02-16
Listing for:
Grace Healthcare Services
Full Time
position Listed on 2026-02-16
Job specializations:
-
Management
Operations Manager, Business Management, Administrative Management, Employee Relations
Job Description & How to Apply Below
PURPOSE
The Staffing Manager leads daily operations of the Staffing Department, ensuring accurate scheduling, coverage, and aide support. This role manages the execution layer between the Director and Staffers-owning processes, accountability, and performance to keep operations running smoothly without constant escalation.
QUALIFICATIONS- 3-5+ years in staffing/scheduling operations (healthcare strongly preferred)
- People-management experience and the ability to enforce accountability confidently
- Strong operational judgment and priority management
- High attention to detail and follow-through
- Familiarity with scheduling/payroll system a plus
- Exceptional interpersonal communication and customer service skills
- Experience with EMR systems, Microsoft Outlook, Teams, and Excel is a plus
This position does have supervisory duties
- Oversee scheduling across all territories (weekdays, weekends, holidays)
- Monitor call-outs, coverage gaps, and census changes
- Serve as first escalation point for staffing challenges
- Align coverage with patient acuity and operational priorities
- Directly manage Staffing Coordinators
- Assign territories, workloads, and priorities
- Monitor performance and protocol adherence
- Address issues early; upscale formal actions when needed
- Audit schedules for correct aides, hours, locations, and designations
- Resolve discrepancies with Payroll/HR before processing
- Ensure clear communication on schedules, changes, and expectations
- Manage scheduling-related escalations
- Enforce proper communication routing
- Identify and resolve recurring issues
- Enforce workflows, policies, and documentation standards
- Identify inefficiencies and gaps
- Partner with Director on process improvements and system implementation
- Provide daily/weekly updates to Director
- Flag risks and shortages proactively
- Adhere to the practice of confidentiality with regard to patients, staff, customers and all aspects of the organization.
- Ensure that Grace Healthcare Services' best practices are incorporated into all job activities/responsibilities.
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