Director, Retail Insights

Compensation

USD 140,000 - USD 170,000 - yearly.

This is a HYBRID position, 4 DAYS A WEEK at client sites in the Edison, NJ area.

As a Client Director, you will serve as the senior leader responsible for bringing compelling, thoughtful, action-oriented analysis across major retail client accounts. This role requires a proven ability to understand the retail value chain, build client relationships, and deliver insights that drive provocative conversations. Acting as the voice of the client internally, the Client Insights Director ensures alignment with NIQ’s commercial teams and fosters long-term partnerships.

• Maintain and build productive business relationships with key client contacts. Act as a trusted advisor to senior stakeholders.
• Align with account teams to advance account strategy and commercial objectives.
• Drive thought leadership initiatives and deliver actionable insights leveraging NIQ data and tools.
• Manage client relationships and champion their objectives internally.
• Identify and translate client needs into actionable revenue leads.
• Drive revenue growth through renewals, upsells, and new solution adoption.
• Manage and mentor a team of Client Managers, Associate Client Directors, and Analysts.
• Foster a culture of collaboration, accountability, and continuous improvement.
• Oversee delivery quality and adherence to SLAs.

• 8+ years in client leadership roles within retail or CPG.
• 3-5+ years’ experience of direct report responsibility mentoring, managing and leading associates.
• 4 days per week ONSITE with Client
• Proven success managing large accounts and complex negotiations.
• Strong analytical storytelling skills and consultative mindset.
• Working knowledge of syndicated data offerings with exposure to NIQ and/or similar solutions.
• Excellent written and verbal communication skills; adaptable and polished in diverse settings.
• Exceptional communication, influencing, and stakeholder management skills.
• Ability to lead diverse teams and drive transformation initiatives.
• Strong sense of urgency and accountability to drive client outcomes while managing multiple priorities.
• Able to work collaboratively with internal & external teams.
• Travel 10-15% expected

This role has a market-competitive salary with an anticipated base compensation of $140,000 - $170,000. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support and more.

• Comprehensive healthcare plan (medical, Rx, dental, and vision).
• Flexible spending accounts and a Health Savings Account (including company contributions).
• Life and AD&D insurance.
• 401(k) retirement plan including company matching contributions.
• Disability insurance.
• Tuition Reimbursement.
• Discretionary paid time off program and 11 paid holidays.
• Flexible working environment.
• Volunteer time off.

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.

We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit