Delivery and Operations Product Lead – Global Patient Safety

Build Our Future Together

At Regeneron, the Associate Director, Product Lead for Global Patient Safety sits within the Global Development IT organization and is a key member of the Delivery & Operations function, responsible for coordinating and guiding team members in delivering, maintaining and enhancing business solutions. This role partners with key business collaborators to intake, design, implement and improve technology products.

This role is based at our Armonk, NY or Warren, NJ location with a minimum of four days onsite per week required – this role is not open to fully remote or hybrid work arrangements.

• Lead implementation, operational support and improvements for Global Patient Safety technology products while guiding Product Analysts and other Delivery & Operations team members.
• Intake, assess, prioritize and validate domain‑specific needs/requirements including partnership with BSPs to ensure alignment between technology roadmaps and product priorities.
• Act tactically and think strategically, switching leadership styles as needed to influence, guide and mentor individuals and the team.
• Own end‑to‑end automating reporting solution, including driving quality and compliance by standardizing report templates, ensuring validated linkages to source data and automating submission‑readiness checks.
• Harmonize narratives, data structures and formatting rules to improve report consistency across markets, minimizing regional variability and instilling scientific and regulatory compliance in every output.
• Build relationships with key leaders, partners and stakeholders to clarify and negotiate (when needed) on demands and solutions.
• Responsible for identifying resourcing needs and oversights of internal and vendor delivery and manage service vendor associates to support the product.
• Lead steering committee meetings, working groups, system change requests, issue management and release management for upgrades to existing product.
• Accountable for the completion of all necessary project deliverables with responsibility for oversight of Product Analysts, Business Analysts and other team members as applicable.
• Responsible for end‑to‑end product management, including oversight of individual project execution and capability‑roadmap planning.
• Partner with Enterprise IT to help customize service offerings to meet Global Development needs where necessary.
• Responsible for tracking quantifiable value delivered versus plan and preparing consolidated operational reports summarizing savings.
• Serves as oversight, quality assurance and escalation point for products within team scope.

• A bachelor’s degree in a related field.
• At least 10+ years of relevant experience, including product owner experience of Global Patient Safety technology solutions (e.g., Argus).
• Experience working on end‑to‑end GxP implementations from requirements gathering to IQ and PQ execution.
• Knowledge of the Information Technology Service Management Framework and ITIL v3x.
• Knowledge of Software Development Life Cycle, agile methodologies and tools (e.g., Jira, Confluence).
• Strong record of accomplishment in technology project management, stakeholder management, budget management and collaboration skills.
• Experience motivating and building skills within a team of direct reports, instilling a process‑improvement culture in junior‑level colleagues.
• Experience participating in an end‑to‑end product launch or shut down across multiple teams.
• Experience hiring, supervising, managing, and mentoring a team in service of complex issues.
• Excellent communication skills and the ability to indirectly influence key partners and stakeholders with clear, concise, and well‑formed messages tailored to the audience.
• Ability to analyze business challenges and present technology solutions.
• Knowledge of pharmaceutical Global Development (e.g., Global Patient Safety, Regulatory Affairs, Clinical Quality) business capabilities, processes, systems and key trends in the industry.

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Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to…