Client Executive ; Single Client

Role Overview

Lead Strategic Food Service Operations at Hackensack Meridian Health

Sodexo is seeking a Client Executive 2 (Single Client) for the Hackensack Meridian Health System in Central and North, New Jersey. Hackensack Meridian Health is an American network of healthcare providers in New Jersey, based out of Edison. Members include academic centers, acute care facilities, and research hospitals. Hackensack Meridian Health aims to create one integrated network for healthcare delivery in New Jersey.

Key responsibilities include:

• Oversee food service operations at 10 HMH Health locations

• Deliver operational excellence by meeting Sodexo service commitments that are Predictable, Reliable, and Repeatable

• Ensure successful execution of contractual obligations, KPIs, and performance standards

• Coordinate and direct all account activities including financial performance, policy compliance, and employee development

• Build and maintain strong relationships with hospital leadership and key stakeholders

• Partner with Sodexo senior leadership to support client retention and growth initiatives

• Develop and manage annual business plans and budgets in collaboration with finance leadership

• Monitor financial performance and drive strategies to maintain strong fiscal outcomes

• Lead and develop frontline leaders and management teams to ensure strong operational performance

• Identify opportunities for business development and growth within existing client relationships

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

The ideal candidate will bring strong healthcare food service leadership experience along with a proven ability to manage complex operations and unionized work forces.

This leader must have demonstrated success in:

• Building strong client partnerships
• Effective Communication
• Proven success driving Patient Satisfaction
• Driving financial performance
• Leading large frontline teams in a fast-paced healthcare environment
• Experience managing union labor relations, operational KPIs, and multi-unit food service programs

We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

• Minimum Education Requirement – Bachelor’s Degree or equivalent experience
• Minimum Management Experience – 7 years
• Minimum Functional Experience – 7 years