Director of Arbitration Relations; Attorney

Arbitration Relations Counsel (Attorney)

Location:

Somerset, NJ (Hybrid)

Help Shape the Future of Dispute Resolution

Are you an experienced New Jersey attorney looking for a leadership role where you can make a lasting impact on the legal profession, without the pressures of billable hours?

Forthright is seeking an Arbitration Relations Counsel to lead the development, support, and oversight of our panel of independent attorney‑arbitrators serving New Jersey's No‑Fault PIP Arbitration Program.

This is a unique opportunity to lead, mentor, and influence a respected panel of attorney‑arbitrators while helping set the standard for excellence in dispute resolution.

For nearly 40 years, Forthright has been a trusted, independent administrator of alternative dispute resolution programs. We partner with insurers, attorneys, businesses, and government organizations to administer fair, efficient, and technology‑driven dispute resolution programs.

Our success is built on independence, integrity, innovation, exceptional customer service, and outstanding legal professionals.

As Arbitration Relations Counsel, you’ll play a key leadership role in recruiting, developing, and supporting one of New Jersey’s premier arbitration panels.

• Recruit, interview, onboard, mentor, and develop Forthright’s panel of attorney‑arbitrators.
• Serve as the primary relationship manager and trusted liaison between Forthright and its Dispute Resolution Professional (DRP) panel.
• Review arbitration awards, appellate decisions, and procedural orders to promote consistency, quality, and continuous improvement.
• Design, develop, and present CLE‑accredited training programs and educational initiatives for attorney‑arbitrators.
• Evaluate DRP performance using objective metrics, quality reviews, and professional feedback while providing coaching and guidance.
• Investigate and resolve arbitrator, attorney, insurer, and user concerns in a fair, professional, and timely manner.
• Partner with executive leadership to identify operational improvements, enhance program performance, and support strategic initiatives.
• Ensure compliance with New Jersey statutes, regulations, arbitration rules, and Forthright policies while maintaining the integrity of the arbitration process.

Required

• Juris Doctor (J.D.)
• Active admission to the New Jersey Bar
• Seven or more years of legal experience
• Strong leadership, communication, presentation, and interpersonal skills
• Excellent analytical, organizational, and problem‑solving abilities

Preferred

• Experience in arbitration, mediation, or alternative dispute resolution
• Knowledge of New Jersey PIP law
• Experience mentoring, training, or managing attorneys
• Experience using legal technology or case management systems

• Meaningful leadership role with statewide impact
• Opportunity to mentor and work alongside highly respected attorney‑arbitrators
• Collaborative, mission‑driven culture
• Modern technology and innovative legal processes
• Competitive compensation and comprehensive benefits
• Hybrid work environment with flexibility

During your onboarding and training period, you’ll work in our Somerset office approximately four days per week (flexibility can be discussed based on experience). After training, the position transitions to a hybrid schedule of two days per week in the office and three days working remotely.

If you’re looking for an opportunity to apply your legal experience in a leadership role that emphasizes professional development, innovation, and improving the delivery of justice, we’d love to hear from you.

Apply today and help shape the future of dispute resolution in New Jersey.