Operations Manager
Listed on 2026-07-12
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Management
Retail & Store Manager, Operations Management -
Retail
Retail & Store Manager, Operations Management
Position Summary
The Operations Manager is a member of the Store Management team, driven to help people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager maintains an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
EssentialFunctions
Management:
Lead others and work effectively with store crews. Supervise, assign and direct activities of the store’s crew; effectively communicate information to store crew and supervisors in an open and timely manner; support Store Manager with action plans for operational and service improvement.
Customer Service:
Assist customers with their questions, problems and complaints; promote CVS customer service culture (greet, offer help, and thank).
- Deductive reasoning ability, advanced analytical skills, and computer skills.
- Advanced communication skills, leadership, supervision, and influencing skill.
- Ability to work a full‑time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
- Experience as a retail manager or supervisor.
- High School diploma or equivalent preferred but not required.
40
Pay Range$19.00 - $29.00 hourly or equivalent annual salary, dependent on experience, education and location.
Benefits- Medical, dental, and vision coverage.
- Paid time off.
- Retirement savings options.
- Wellness programs.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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