Sr Prof & Clin Training Manager

Job Summary

In this fast paced and critical role, Sr. Professional and Clinical Training Manager will evaluate and develop training for all associates, field and non-field facing, within Terumo Interventional Systems (TIS). This role is responsible for the development, maintenance, and execution of product and clinical training curriculums to new hires and existing associates within TIS. The Sr. Professional and Clinical Training Manager is responsible to use the best‑in‑class means of training delivery including e‑learning, self‑study, computer‑based training assessments, classroom, and virtual training to deliver approved clinical and product messaging via our customer interaction model.

This role partners closely with sales, field clinical, marketing, and medical affairs to ensure training curriculum and materials adequately prepare associates to successfully sell all TIS promoted products by meeting all internal and external requirements. In this role, the associate will apply project management techniques to ensure projects are completed on‑time and within established budgets.

• Design and develop clinical and product training for new hire training, CORE Training, pre‑launch, post‑launch, National Sales Meetings, Area Sales Meetings, etc.
• Assess organizational needs and align training strategies based on those needs in the US and Globally; including collaborating or leading discussions with global training teams on curriculum development, clinical/procedural or education trends.
• Lead, develop and implement competency certification for clinical and product knowledge for all eligible TIS associates. Align the competencies with Train the Trainer.
• Continually evaluate the effectiveness of training programs and materials and look for opportunities to continually enhance and evaluate training content for accuracy and ensure most current information.
• Manage training program budget appropriately while maintaining highest standards for vendors or partnering organizations that are utilized.
• Collaborated on the advanced training classes for all associates including field sales, field clinical, corporate accounts, and marketing. Design and develop the new fundamentals into the program based on the Global Train the Trainer and Learnings.
• Is a subject matter expert and certified trainer on Terumo’s selling model, and responsible for training new hires and incumbent associates on Terumo’s selling model.
• Evaluate new hires during training sessions to provide coaching and feedback to the new hires and the CORE Training Team.
• Lead the collaboration with Marketing in the creation of sales training curriculum and materials for existing products.
• Lead the design, development and collaborate with marketing, NPD, global colleagues to develop training for upstream and clinical study products. Once the launch is executed, incorporate product launch training materials into new hire training curriculums for future new hire training sessions.
• Provide clinical guidance in support of Advertising and Promotions Policy as needed.
• Provide guidance and support related to procedures and products to NPD, Regulatory and Quality as required.
• Collaborate in the planning of product and clinical training content for Regional, Area and National Sales Meetings.
• Accountable for developing and tracking learning metrics for each training session and reporting feedback to leadership.
• Lead and develop activities and trainings for field based certified trainers throughout the training continuum.
• Conduct field visits with territory managers and field clinicals to further development of the associates and remain abreast of the industry, clinical, product and customer trends.
• Leads the design, development, and implementation of ongoing learning programs for the field organization and ensure that selling is incorporated into all training programs.
• Leads the collaboration with the Clinical Training Team to provides strategic direction for diverse training and development programs across the brands to ensure consistent approaches, coordination of efforts, and sharing of best practices, from new hire curriculum to blended learning for sustainability.
• Provide…