Account Manager

Holt Cargo Systems LLC, 101 South King Street, Gloucester City, New Jersey, United States of America

Holt Logistics Corp. is a family owned, single-source service provider of commercial, accounting, marketing and technology services to marine terminal operators, warehouses and logistics companies.

• You are expected to manage and grow existing accounts by bringing in new services and expanding on existing ones, focusing on increasing efficiency and maximizing profitability.
• Manage conflict with customers and act as their advocate internally, ensuring alignment and prioritization of resources for exceptional delivery service.
• Target improvement for customers, collaborating with internal teams to identify strategic solutions.
• Manage order activities and ensure accuracy in operating systems, including order communication flow, service failures, track & trace, and follow through with order claims.
• Collaborate with Operation Managers to develop strategic-level pricing.
• Culture of owning my customers' success.
• Proficiency in MS Office and GSuite Applications (Gmail, Word/Google Docs, Powerpoint/Google Slides, and Excel/Google Sheets).
• Need to be tenacious, spontaneous and energetic.
• Willing to work as a team and driven for results.
• You will need to be self-motivated and driven for success.

• Comprehensive Health Coverage – Medical, dental, and vision plans for you and your family
• Life Insurance – basic life insurance provided by the company plus voluntary life insurance available for purchase
• Flexible Spending – Healthcare and Dependent Care Flexible Spending available plus Transit and Parking options
• Paid Time Off – PTO, vacation days, holidays and extended sick leave
• Retirement Plans – 401(k) with company match to help you plan for the future
• Professional Development – Access to training, conferences, and learning resources
• Wellness Support – Mental health resources, company wellness events, financial incentives for wellness programs
• Team Culture – Inclusive, collaborative environment with regular team events and recognition programs

We’re committed to creating a workplace where you can thrive—personally and professionally.