Senior Manager Vendor Relationship Management

Overview

The Senior Manager, Vendor Management
, is responsible for assessing, onboarding, and overseeing the health and performance of vendors involved in clinical trial execution. This role ensures that vendors meet the necessary qualifications and compliance standards, manage relationships, and oversee delivery to time, cost, and quality. This position provides leadership and oversight of vendor segments and of the technical aspects such as quality, compliance, business continuity, and inspection readiness.

The Sr Manager may also play a critical role in advancing digital transformation and AI adoption within the vendor ecosystem, integrating emerging technologies and data-driven insights to elevate vendor governance, improve operational efficiency, and enable predictive risk management across the clinical trial portfolio.

• Oversee the performance and health of vendors within the assigned segment to ensure delivery to plan, time, budget, and quality.
• Develop and enhance vendor performance scorecards that drive identification of mitigations/contingencies against performance risks/issues.
• Build and maintain strong relationships with key vendors.
• Act as the primary point of contact for vendor-related issues and escalations at the relationship level.
• Assess portfolio resource demand and shortfalls/mitigations for current and potential future portfolios with key vendors.
• Lead the integration of new vendors into Regeneron’s strategy and operating model to increase the probability of success with new collaborations; including alignment to Regeneron’s digital infrastructure, data standards, and AI-enabled tooling requirements as part of onboarding.

• Mentor and develop team members, fostering a culture of continuous improvement.
• Collaborate with cross-functional teams to ensure cohesive vendor management practices.
• Engage with the DSOEs Change Management function to facilitate process change, stakeholder readiness, and communication strategy as required.
• May have direct supervision over support staff.

• Ensure vendors comply with regulatory requirements and organizational standards, including proper documentation of partnerships.
• Conduct regular quality and compliance assessments of vendors.
• Develop and implement corrective action plans for any identified issues.
• Lead relevant governance meetings on behalf of Regeneron including agendas, minutes, and timely follow-up of action items.

• Develop and/or manage business continuity plans involving vendors.
• Conduct regular reviews and updates of business continuity plans.
• Ensure minimal disruption in clinical trial operations through effective continuity planning.
• Contribute to the qualification process, with a steady focus on continuous improvement and stakeholder management.

• Ensure vendors are prepared for regulatory inspections and applicable audits.
• Coordinate and support inspection activities, including pre-inspection preparation and post-inspection follow-up.
• Maintain inspection readiness documentation and records.

• Lead and facilitate the conduct of internal governance bodies related to sourcing strategy and operating models.
• Accountable for continuous assessment of capacity management for external resources.
• Lead the integration of new processes and/or changes to processes across applicable vendors, with emphasis on digital enablement, AI-assisted workflow automation, and system interoperability across the vendor ecosystem.
• Oversee vendor training curriculum assignments and training compliance.
• Champion AI and digital transformation initiatives within the vendor management function, identifying opportunities to leverage automation, predictive analytics, and intelligent tooling to enhance oversight, decision-making, and operational efficiency.
• Drive technology and systems integration across vendor interfaces, ensuring alignment with Regeneron’s data governance standards, clinical technology platforms (e.g., eTMF, CTMS, EDC), and emerging AI-enabled capabilities.