Executive Director, Global Impact & Development

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Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations. As a Portfolio Technical Program Manager (TPM) / Program Director in the Corporate Technology Organization, you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders. Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change.

With demonstrated technical fluency, you will effectively manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape.

Job Responsibilities:

• Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration, and oversee complex program execution by managing resources, budgets, and timelines while mitigating risks and addressing roadblocks
• Own integrated program plans for high-priority initiatives, including milestones, critical path, and cross-team deliverables. reporting, validating outputs and handling data according to sensitivity requirements.
• Foster strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomes
• Partner with product and engineering leaders to strengthen work intake, readiness, and prioritization practices.
• Improve delivery transparency through pragmatic tooling/workflow standards (e.g., Jira hygiene, clear states, and traceability) appropriate to the organization.
• Escalate risks early with clear options and tradeoffs; drive decisions and closure across stakeholders.
• Promotes reuse-first, AI-assisted practices for program governance and continuous improvement routines, ensuring human review and alignment to delivery standards.

Required qualifications, capabilities, and skills:

• A. 7+ years of experience as a Technical Program Manager, Program Director, Delivery Lead, or equivalent in software engineering environment
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support technical program management workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
• Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives
• Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments
• Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives

Preferred qualifications, capabilities, and skills:

• Experience with platform modernization, legacy transformation, or large enterprise technology environments.
• Experience operating in regulated or high-availability contexts.

JPMorgan

Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards…