Marketing Programs & Communications Specialist II

Job Description

Join Rheem Northeast Distribution, proudly part of Rheem, a global leader in Heating, Ventilation and Air Conditioning (HVAC) innovation! With over 100 years of trusted service, Rheem Northeast Distribution has built a strong network across New Jersey, Connecticut and the New York City and Philadelphia metropolitan areas, delivering top-quality HVAC products, exceptional service, and industry-leading training to residential contractors and the multifamily industry.

At Rheem Northeast Distribution, we continue to operate with a small-company feel but with the resources and benefits of a large company - creating opportunities for growth and success for both our team and our customers. As part of the Rheem family, we’re stronger than ever and committed to:

• Listening to Understand
• Contributing Respectfully
• Thinking Creatively
• Acting with Responsibility

Step into an environment where innovation meets opportunity, and where you can grow with a company that values both its employees and its customers!

Marketing Programs & Communications Specialist II is responsible for supporting the execution of marketing initiatives, sales support programs, customer communications, training programs, events, and dealer support activities across Rheem Northeast Distribution. This role serves as a liaison between Marketing, Sales, Branch Operations, and Technical Support & Training to ensure programs, communications, and customer-facing initiatives are effectively coordinated and executed. The position also supports customer and vendor co-op administration, dealer programs, internal communications, event management, reporting, and marketing operations.

This position will serve our Rheem Northeast Distribution, located in New Jersey. This position follows a hybrid schedule, with 3-4 days onsite and 1-2 days remote per week.

• Support sales programs, dealer initiatives, customer benefit programs, and sales enablement efforts through effective communication, coordination, and administration.
• Administer dealer and customer programs, including Pro Partner support, customer data management, and program documentation.
• Coordinate vendor and customer co-op programs, including claim tracking, documentation, reporting, and communication to maximize available funding opportunities.
• Coordinate the execution of marketing campaigns, promotions, product launches, customer communications, and branch initiatives across multiple channels.
• Maintain marketing assets, project trackers, campaign calendars, customer records, and related documentation to support organized and efficient execution of marketing initiatives.
• Plan and coordinate customer training programs, branch events, promotional events, sponsor ships, and related communications, including logistics, registrations, and post-event follow-up.
• Collaborate with Technical Support & Training to coordinate schedules and maintain consistent, branded training materials and communications.
• Compile and maintain data related to marketing campaigns, events, customer programs, and sales support activities; assist with reporting, dashboards, and performance summaries.
• Collaborate with internal stakeholders, including Marketing, Sales, Branch Operations, Technical Support & Training, vendors, and external partners to support successful execution of business initiatives.
• Perform other duties as assigned.

• Bachelor’s degree in Marketing, Communications, Business Administration, or a related field preferred; equivalent experience may be considered in lieu of a degree.
• 3+ years of experience in marketing coordination, communications, sales support, program administration, event management, or a related role preferred.
• Strong written and verbal communication skills with excellent organizational, project management, and multitasking abilities.
• Ability to manage multiple priorities, analyze information, and communicate effectively across internal and external stakeholders.
• Proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, and Word).
• Experience with platforms such as SharePoint, Teams, Prophet 21, MyRheem, Cvent, Constant Contact, CRM systems, or similar business applications is a plus.
• Experience in HVAC, wholesale distribution, manufacturing, or other B2B environments preferred.

• Driven:
  Takes ownership of responsibilities and consistently delivers high-quality work while managing multiple priorities and deadlines.
• Collaborative:
  Partners effectively across Marketing, Sales, Branch Operations, Technical Support & Training, and external partners to support successful execution of programs and initiatives.
• Resourceful:
  Demonstrates initiative, adaptability, and problem-solving skills in a fast-paced environment.
• Detail-Oriented:
  Maintains accuracy and organization across communications, programs, events, co-op administration, and reporting.
• Customer-Focused:
  Delivers responsive support and positive experiences for internal teams, customers, and business…