Senior Manager, Global Development Communications Operations

• Draft and produce high-quality, engaging GD-specific content across multiple channels and modern approaches to enable employee engagement and comprehension — inclusive of articles, newsletters, town halls, leadership memos, executive and leader communications (Head-of-GD, SBP cascades, 100-day plans), Viva Engage, and other internal channels as needed.
• Help coordinate the delivery and tracking of GD business communications across all functions in partnership with the Director, Global Development Strategy and Operations; align with Enterprise GCA on macro-level communications when appropriate; manage newsletter development and to facilitate effective delivery of communications.
• Ensure communications plans align to active change initiatives and support consistent messaging across GD without owning change methodology, frameworks, or governance.
• Support development and execution of select external initiatives including annual Clinical Trials Awareness Week and GD leader Linked In posts.

• A Minimum of a bachelor’s or master’s degree in communications or a related field.
• 8+ years of experience in a communications role, preferably within the pharmaceutical industry.
• Excellent written and verbal communication skills, including the ability to translate complex business topics into clear, leader-ready content.
• Strong editorial content development and editing skills, with experience producing executive communications and content series (e.g., newsletters, video scripts, leader memos, social content).
• Strong collaboration and team capabilities in a global, matrixed environment.
• Strategic thinker with the ability to support innovative communication strategies.
• Ability to work effectively under pressure and handle multiple priorities simultaneously.
• Proficiency in digital communication tools, internal social communications platforms (e.g., Viva Engage), and content management systems.
• Experience working in cross-functional teams and partnering with change management practitioners to align communications to large-scale transformation efforts.
• Ability to drive a Credo-based culture, including an inclusive environment.
• Ability to travel up to 20% - Domestic and International.

Demonstrates expertise in developing and executing high-quality communications strategies within the pharmaceutical industry, with a focus on engaging content creation and effective collaboration across global teams. Proficient in utilizing digital communication tools and managing content across various internal channels to support organizational change initiatives.

• Bachelor's Or Master's Degree In Communications
• 8+ Years Of Experience In A Communications Role
• Excellent Written And Verbal Communication Skills
• Strong Editorial Content Development And Editing Skills
• Proficiency In Digital Communication Tools

• Content Development
• Executive Communications
• Editorial Skills
• Change Management Alignment
• Content Management Systems

• Collaboration
• Strategic Thinking
• Ability To Work Under Pressure
• Team Capabilities
• Inclusivity

• Pharmaceutical Industry
• Communications Strategy
• Employee Engagement
• Change Initiatives
• Clinical Trials Awareness

• Viva Engage
• Digital Communication Tools
• Internal Social Communications Platforms