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Director, Customer Insights & Engagement (AI‑Led
Job in
Edison, Middlesex County, New Jersey, 08818, USA
Listed on 2026-08-03
Listing for:
Bristol-Myers Squibb
Full Time
position Listed on 2026-08-03
Job specializations:
-
Marketing / Advertising / PR
Client Relationship Management
Job Description & How to Apply Below
Bristol Myers Squibb is seeking an Associate Director to lead Customer Insights and Engagement. You will drive actionable insights to influence brand performance, customer experience, and commercial impact, partnering with marketing, sales, and market access teams.
You will oversee data synthesis from multiple sources, lead advanced analytics initiatives, and shape long-term customer engagement strategy under senior leadership guidance.
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