Assistant General Manager; AGM

Position: Assistant General Manager (AGM)
We were built on a passion for great pizza and wings. Armed with authentic recipes passed down through generations, our first restaurant opened its doors in 2002.Since then, we've grown to 50 locations across six states, but our commitment to handcrafted flavor and welcoming service hasn't changed. Every dish we serve reflects our roots and our dedication to doing things the right way - with care, tradition, and pride.

Job description

Anthony's Coal Fired Pizza is seeking a dedicated and experienced Assistant General Manager to lead and oversee the daily operations of our restaurant. The ideal candidate will have a solid background in casual dining and food service management, paired with a passion for hospitality and delivering exceptional guest experiences. This role requires strong leadership, excellent communication skills, and the ability to manage and motivate a team in a fast-paced environment.

The Assistant General Manager will be responsible for overseeing both front-of-house and back-of-house operations, leading staff across all departments including servers, hosts, bartenders, and kitchen personnel. This role ensures smooth, efficient, and guest-focused service throughout the establishment. Key duties include managing seating and reservations, monitoring guest satisfaction, enforcing health and safety compliance, maintaining cleanliness and organization in all areas, handling cash, and facilitating effective communication and coordination between the front and back of house teams.

This individual will train and develop team members in service excellence, food service practices, and operational procedures to ensure a consistent and elevated dining experience. The successful candidate will possess a strong understanding of restaurant operations, a hands-on leadership style, and a proactive approach to resolving guest concerns quickly and effectively.

Key Responsibilities:

• Lead and manage all front-of-house operations and staff to uphold service excellence.
• Oversee seating arrangements, guest interactions, and daily flow of service.
• Ensure compliance with health, safety, and sanitation regulations.
• Handle payment processing, cash management, and financial recordkeeping.
• Collaborate with the kitchen team to ensure consistent communication and timely service.
• Train, coach, and develop front-of-house team members.
• Resolve guest complaints and inquiries with professionalism and care.
• Maintain a clean, organized, and welcoming front-of-house environment.

Qualifications and Skills:

• Proven experience in casual or fine dining restaurant management.
• Knowledge of food service and production practices.
• Proficiency in cash handling and POS systems.
• Strong leadership and interpersonal skills with a team-first mindset.
• Ability to multitask and thrive in a fast-paced environment.
• A genuine passion for hospitality and guest satisfaction.

Join our team at Anthony's Coal Fired Pizza and play a key role in creating memorable dining experiences for every guest. Your leadership will help shape a positive work culture and drive excellence in service every day.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Work schedule

• 10 hour shift
• Weekend availability
• Holidays
• Day shift
• Night shift

Supplemental pay

• Bonus pay

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance