Timberland: Sales Associate - Menlo Park Mall

Sales Associate

As a Sales Associate you will be the face of the brand to our retail customers and will be responsible for creating best‑in‑class customer experience in the store. As a Sales Associate, you will actively engage with a diverse and often large group of people, using your product, brand, activity and community knowledge to ensure each customer has a memorable positive experience.

You will serve as part of a team, ensuring that customer engagement is the top priority, while also assisting in the daily visual and operational maintenance of the store.

• Demonstrate a customer first mindset by modeling selling behaviours with a passion for the brand, customer, and the product.
• Aware of and accountable to store and individual sales goals.
• Exemplifies an optimistic and energetic presence through team collaboration while building strong relationships with customers to maximize customer loyalty.
• Provide exceptional service while educating customers on our product, our Brand Purpose and community service involvement.
• Maintain a positive attitude and be flexible to the changing needs of the customer and the business.
• Ensures product is always available to the customer and represented in a compelling way that is consistent with visual guidelines, in addition to ensuring the store is recovered and customer ready each day.
• Adhere to policies and procedures, standards and practices, and company directives.
• Comply with company safety, security, and shrink avoidance policies and programs.
• Model behaviour that respects the background, experience, and cultural differences of others, while upholding the integrity and values of the VF Corporation and the brand.
• Promotes an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others.

• Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.
• Ability to work with a team to exceed sales results and meet business goals.
• Ability to genuinely and comfortably engage with a diverse group of customers.
• Excellent verbal and nonverbal communication skills.
• Ability to work in a fast‑paced environment.
• Ability to deliver a high level of customer service in a retail environment.

• Previous retail or service‑oriented experience.

• Operate office equipment and technology (i.e., computers, tablets, phones, copier, etc.).
• Standing required for entire work shift.
• Bend, lift, open and move product up to 50 pounds as needed.
• Use ladders for visual merchandising, light adjustments, and window banner placement.

Hiring Range: $16.92 – $23.76 USD per hour

We offer comprehensive benefits that encourage mental, physical and financial well‑being for all VF associates. When it comes to benefits, we’re the total package. Go to and click on “Looking to Join VF?” to learn more. This position is a part‑time or limited time position (i.e., internship) and is not eligible for all of the benefit plans offered at VF Corporation.

Some benefits that the company offers that this position can participate in will be provided upon hire.

At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws.

If you require accommodations during the application process, please contact us at  VF will provide reasonable accommodations for qualified individuals to the extent required by applicable law.