Sales Assistant

Wage Rate

$31.25/hour

TKC Holdings, Inc—comprised of Trinity Services Group, Keefe Group, and Courtesy Products - is a mid market respected leader in the corrections and hospitality industries for more than 40 years. With thousands of team members across the country, we continue a tradition of innovation, integrity, and success. TKC is committed to delivering excellent products and services, exceeding customer expectations, and empowering the career development of every team member.

We are proud to be a military and veteran-friendly employer.

Sales Assistants are here to assist the sales staff. It is a front-line job that deals directly with the customers. It is a high-pressure job with a fast pace during most of the day.

• Take incoming phone calls that pertain to making, tracing, or checking on an order.
• Make calls to customers and take calls from customers when a salesperson is on another line or out of the office.
• Assist the sales staff in processing and completing orders during peak periods.
• Assist the sales staff with the processing of journal vouchers, faxed in orders, mailed in orders, tracing of orders and proof of delivery of orders when needed.
• Other duties as determined by the needs of the business.

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Ability to type at least 50 wpm.
• Have a cheerful phone voice.
• Ability to work under pressure with good accuracy.
• Ability to learn quickly.
• Able to work on more than one job/project at a time.
• Be able to work a 10-key calculator.
• Will need minimal supervision.
• Have good interpersonal skills and communicate effectively with others.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

TKC Holdings, Inc. offers comprehensive benefits to all regular-full time employees:

• Medical w/prescription coverage
  • Benefit Credit received when enrolled in a TKC medical plan, to help offset your benefit costs. Benefit Credit of $750 annually, will be divided evenly among your paychecks throughout the Plan Year.
• Dental
• Vision
• Basic Life and Basic Accidental Death and Dismemberment Insurance
• Voluntary benefits (i.e. short term, long term disability and many more) options may be selected to create the right package for you

TKC also understands the importance of work life balance and planning for the future. To help with both of these, employees are eligible for paid time off and a Company Match for the 401(k) Retirement Savings Plan. We now also offer Daily Pay providing you immediate access to earned wages.

Equal Employment Employer as to all protected groups, including protected veterans and individuals with disabilities.

We maintain a drug-free workplace.

A copy of our Privacy Policy and CA Employee Privacy Notice can be found here: