Sleep Expert- Sales

Overview

The Sleep Expert elevates and enhances the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. They execute Mattress Firm selling programs using digital tools and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center. Create an environment where the customer is always at the center by cultivating strong relationships.

Provide technical and product knowledge information to customers and serve as subject matter expert. Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives. Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.). Maintain awareness of the competition, advertisements and services offered by competitors. Leverage social media to positively impact brand awareness and increase sales.

• Elevate and enhance the in-store customer experience as a trusted sleep authority and product expert.
• Execute Mattress Firm selling programs with the use of digital tools and support a seamless omnichannel experience.
• Cultivate strong relationships to keep the customer at the center of the experience.
• Provide technical and product knowledge information to customers and serve as a subject matter expert.
• Drive individual sales performance and KPIs while upholding company values and initiatives.
• Maintain customer relationships during and after purchase (resolve issues, send delivery reminders, etc.).
• Stay aware of competitor advertisements and services.
• Leverage social media to positively impact brand awareness and sales.
• Lift, push, or pull 50+ pounds as required.

• Compensation:
  Competitive pay range of $50,000–$60,000 per year, depending on qualifications and experience. Base pay or uncapped commission may apply.
• Benefits include: 401(k) with employer matching; medical, dental, prescription, and vision plans; mental health and life resources; employee discounts on Mattress Firm products and accessories.
• Bonus opportunities may be available for eligible leadership and individual contributor roles at the discretion of the Company.
• Pay amount does not guarantee employment for any particular time.

Legal authorization to work in the United States without sponsorship is required. Proof of eligibility to work in the United States is required. EOE/Vet/Disability.

Final date to receive applications: 07/31/2026. Diverse candidates are encouraged to apply. Mattress Firm is an equal employment opportunity employer and maintains a non-discriminatory work environment. Mattress Firm is committed to diversity and inclusion, respect and integrity, customer focus, and innovation. This description reflects the role as described and does not imply any contractual obligations.