VP, Client Management – U500

Responsibilities

• Own account management performance, driving persistency, growth, and earnings across the market.
• Develop and execute strategic plans that improve client retention and expand product solutions.
• Lead and coach client management teams to deliver strong day‑to‑day execution and long‑term results.
• Monitor key metrics and dashboards to identify trends, risks, and opportunities for improvement.
• Strengthen market reputation through consultative engagement and value‑driven client solutions.
• Partner with underwriting and cross‑functional teams to optimize financial outcomes and client strategies.
• Drive renewal, retention, and bid prevention strategies to sustain long‑term client relationships.
• Build and maintain strong producer and industry relationships to support business growth.
• Lead talent strategy by coaching leaders, developing successors, and building a strong pipeline of talent.

• Minimum 5 years of industry‑related experience.
• Minimum 3 years of people leadership or management experience.
• Demonstrated experience driving growth, retention, and financial performance.
• Strong analytical and strategic thinking skills.
• Proven ability to lead teams, influence stakeholders, and deliver results.
• Bachelor’s degree preferred.
• Sales or consultative client management experience preferred.