Account Coordinator - Drayage & IML

Overview

Orion is partnering with an asset-based logistics organization providing tailored transportation solutions in drayage, FTL, LTL, and warehousing. This Edison NJ provider has executed dependable, customer-centric solutions since the mid 1980's. They continue to expand and are adding an Account Coordinator to support the Account Managers and team. This role is to ensure smooth, efficient execution of Drayage and Intermodal shipments while providing strong customer and carrier communication.

If this sounds like you, let's talk!

• Stable and growing provider since 1984.
• Large, established carrier network supporting drayage and brokerage services
• Advanced technology and visibility tools to support efficient operations
• Positive, family-oriented culture with direct access to leadership
• Opportunity to make a meaningful impact and grow with the company
• Expanding operations and sales teams supporting nationwide growth
• Salary $50-60K, plus performance-based incentives tied to KPI's
• Health, dental, and vision benefits.
• Flexible PTO based on performance and business needs.

Operational Execution:

• Track all drayage and intermodal shipments; proactively identify delays and communicate updates.
• Schedule and manage appointments for container pickups, deliveries and terminal returns.
• Ensure compliance with port/rail requirements (free time, demurrage, per diem, terminal cutoffs).
• Prepare, manage, and store documentation such as delivery orders, BOLs, invoices, and customs releases.
• Book drayage and intermodal loads and coordinate with carriers and rail providers.

Customer & Carrier Communication

• Provide timely status updates to customers and internal team members.
• Address customer concerns, shipment issues and delays.
• Develop working relationships.

• 2-5 years of experience in transportation, logistics, drayage or Intermodal
• Strong communication skills and organizational skills.
• Ability to multitask
• Problem solving skills.