Office Administrator (I-Sr

Job Title

High school diploma or GED required.

Five (5) years experience required in clerical support or related area; two(2) of those years as an Office Administrator II or equivalent administrative experience supporting a manager-level or district staff position.

Knowledge

Skills and Abilities

• Software skills, including use of Microsoft Office software and web-based applications.
• General business skills such as typing; data entry and review; and use of phone, copier, and fax.
• Ability to follow detailed instructions to complete routine procedures and/or operate standard equipment.
• Customer service skills necessary to effectively and professionally respond to requests.
• Verbal and written communication skills necessary to explain complex and/or confidential information.
• Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals.
• Ability to mentor, coach and act as a knowledge resource to other employees.
• Knowledge of concepts, practices, policies and procedures related to Fed Ex operation.