Customer Service Representative

Benefits & Pay Be part of a team dedicated to serving our community and team. The pay range for this position is $15.00 to $17.00 and is dependent on your experience.

-Benefits Include
-Bonus Opportunities;
Retirement Plan, Paid Holiday, Health Care available

Mr. Handyman is known for exceptional service, quality work, and our “Done Right Promise.” We stand behind this commitment because we only hire the best and work hard to take care of all our team members.

When you join the Mr. Handyman team, you get so much more than a job… you get a career you can be proud of, and the support of industry-leading software and business systems.

Why You’ll Want to Join Our Team Here are just a few of the benefits you’ll receive when joining the Mr. Handyman team.

Competitive pay Advancement and growth opportunities

Work with a team of Service and Office Professionals that deliver an amazing customer experience every dayThe pride that comes with applying your skills in a challenging and varied work environment

The opportunity to wow customers with a best-in-class customer experience and solutions

Flexibility with hours so you can take care of life’s important events

And so much more…Your Responsibilities as an Office Professional Lead management and Scheduling – you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals Making Recommendations and Managing Expectations with Customers – You’ll communicate with customers to guide them through their projects and assist with managing their expectations.

Create Life-Long Customers – Deliver a great experience that wows every customer. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to impress the customer every time.

How We’ll Measure Performance Here are some of the ways that we’ll measure your performance in the role.

Quality of Work – Our value comes from meeting and exceeding our customers expectations at every touch point

Customer Satisfaction – You will be responsible for delivering an amazing customer experience and ensuring a high level of customer satisfaction.

Efficiency – Doing the job well and doing the job in a timely manner are critical to success in this role.

What We Want From You Culture alignment

Rockstars only Bought into the vision

Meets our expectations, which are which are following our code of values of Respect, Integrity, serving Customers, and Have funTo Succeed in this Role Be highly organized and detail oriented

Possess excellent customer communication and independent work skills

Deliver solutions

Be a self-starter

Have computer experience with Office and Excel

Job Requirements These are the minimum requirements to be considered for this position.

Live within the area

Have 2+ years of experience in an office setting

Solving problems must come easily to you Complete a background check

Professional communication and phone skills

Remember, we’re looking to hire only the best. If that’s you, APPLY TODAY!

Should you meet the requirements for the position, our system will schedule you for an interview immediately.

You are applying to work for a franchise owner of Mr. Handyman, not Mr. Handyman SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed.
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