Client Success Intern; Customer Success​/SaaS Oklahoma at Productive Technologies, LLC

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Client Success Intern (Customer Success / SaaS)

Be part of the team that ensures clients succeed. At Kintavo, Client Success is more than support — it’s about building relationships, understanding client needs, and helping them get real value from our product.

What you’ll do:

• Support clients by understanding their needs and use cases
• Assist in managing client requests, tickets, and follow-ups
• Work closely with Product, QA, and Engineering teams to resolve issues
• Help onboard new clients and guide them through the platform
• Track client feedback and suggest improvements

What we’re looking for:

• Strong communication and interpersonal skills
• Problem-solving mindset with attention to detail
• Interest in working with clients, products, and technology
• Organized and able to manage multiple tasks

Nice to Have:

• Basic understanding of SaaS products or software systems
• Experience with tools like ticketing systems (e.g., Freshdesk)
• Background in Business, IT, or related fields

Why Join Kintavo?

• Work directly with real clients and real business cases
• Gain hands‑on experience in Client Success and SaaS operations
• Learn how to balance client needs with product capabilities
• Opportunity for full‑time employment based on performance and project needs