Teller, Finance & Banking

Kirkpatrick Bank hires individuals who are committed to building long lasting relationships by delivering high quality customer service to all of our customers and within our communities. In return Kirkpatrick strives to offer a competitive and comprehensive benefit package.

Kirkpatrick Bank offers the following benefits (subject to eligibility requirement):

Company subsidized health and dental insurance for employees and dependents

Health and Dependent care flexible spending accounts, HSA account

Company provided life insurance and long term disability

Generous 401(k) Match Paid Sick and Vacation Wellness Plan Employee Banking products and services provided

Position Summary:

The Teller serves as the first point of contact for customers, delivering exceptional service while accurately and efficiently processing a wide range of financial transactions. This role ensures a positive customer experience, protects bank assets, and adheres to all established policies, procedures, and regulatory requirements.

Supervisory Responsibilities:

None Essential Job Functions and Responsibilities:

Warmly greet customers and provide prompt, courteous assistance

Process financial transactions, including deposits, withdrawals, check cashing, cashier’s checks, gift cards, savings bond redemptions, and loan payments

Verify customer identities, signatures, and account information to reduce fraud risks and protect customer accounts

Review checks for proper endorsements, dates, sufficient funds, payee identification, issuing bank validity, and overall legality

Log and process night deposit envelopes in accordance with dual-control procedures

Assist customers with Safe Deposit Box entry (if located at the branch) and process safe deposit box rental payments

Respond to customer inquiries, resolve routine account issues, and escalate complex matters appropriately

Identify opportunities to recommend additional products or services that meet customer needs and broaden their banking relationships

Maintain up-to-date knowledge of bank policies, procedures, and regulatory requirements (e.g., BSA, AML, privacy laws)
Maintain a professional, organized and secure workspace; uphold confidentiality and security protocols

Participate in ongoing training and professional development

Demonstrate a strong commitment to the Company’s mission, values, and customer service standards

The above represents general responsibilities for the position. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Education and Experience:

High School Diploma/equivalent education required

Prior banking experience preferred

Customer service and cash handling experience preferred

Skills and Abilities:

Superior customer service skills

Excellent verbal, written, and interpersonal communication skills

Strong organizational and time management skills

Professional, positive, and courteous attitude

High level of accuracy and attention to detail

Commitment to maintaining customer and bank confidentiality at all times

Basic math proficiency and computer skills

Physical Requirements and

Working Conditions:

Work is performed in a professional office or branch environment

Ability to stand for extended periods

Ability to lift up to 25 pounds occasionally (e.g. coin bags)
Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions

Kirkpatrick Bank is an Equal-Opportunity Employer who offers EEO to all persons without regard to race, color, religion, age, marital or veterans’ status, sex, national origin, physical or mental disability, or any other legally protected class.
#J-18808-Ljbffr