Experienced Luxury Retail Optician

Overview

BeSpoke Vision needs an Experienced Luxury Optician who will help contribute to the best patient service experience. We are looking for someone who enjoys working with a team of compassionate and engaging professionals to provide exceptional care and a top tier experience to our patients!

This is a full-time position offering the stability of a career in healthcare and NO WEEKENDS
!

Pay range: $18 - $22 hourly

Prior eyecare or opticianry experience will be prioritized, but not absolutely required. We offer paid training to the right person with a great attitude, a helpful heart, and a love of learning!

• Assist patients with choosing multiple sets of eyewear that suit their style, hobbies, preferences and prescription; fill, order, dispense and adjust glasses and sunglasses; make accurate notes in our EHR; communicate with patients via phone and text; process financial transactions; greet and serve walk-in customers and more.
• Greet and serve walk-in customers; check patients out and schedule appointments; frame styling; dispense and adjust glasses; verify lenses from the lab; prepare eyewear dispenses.
• Guide patients through lens selection, measuring and collecting payment; maintain a tidy workstation and frame collection; manage a to-do list and coordinate with patients as needed.
• Coordinate with the Optical Director and contribute meaningfully during department and team meetings; engage in continual self development.
• Other duties as assigned.

• Excellent written and verbal communication.
• High school diploma or equivalent.
• 2+ years successful high end or medical customer service or retail experience.
• The supreme ability to inspire confidence in patients and peers.
• High degree of professionalism.
• Ability to confidently work autonomously, knowing when to ask questions.
• Positive outlook.
• Strong desire to help people.
• Proficient with computers and technology.
• A sense of urgency without sacrificing thoroughness.
• The ability to confidently approach patients and guide financial discussions.
• You resonate with our core values of Excellence, Outward Mindset, Collaboration, Integrity, Empowerment and Growth-Oriented Self Improvement.

• Opticianry Experience.
• Insurance/Billing Experience.
• ABO or CPO Certification.
• Associate Degree.

• Must be able to stand for long periods of time.
• Must be able to lift 20 pounds.

• Business Casual - Business Professional in a color coordinated schedule, a visual attire guide will be provided - and we give a wardrobe reimbursement stipend!

• Guiding patients through lens selection, measuring and collecting payment.
• Checking patients out and scheduling appointments.
• Frame styling patients.
• Having personable and meaningful conversations with patients and achieving objectives in a timely manner.
• Dispensing and adjusting glasses for patients.
• Processing patient paperwork into our software system.
• Greeting and serving walk-in customers.
• Keeping a tidy workstation and frame collection.
• Managing a list of to-dos, coordinating with patients as needed.
• Verifying lenses from the lab.
• Preparing eyewear dispenses.
• Continually building on and exceeding the patient service experience.
• Contributing meaningfully during department and team meetings.
• Coordinating with the Optical Director.
• Continual self development.
• Other duties as assigned.

• If these sound like you, please apply!
• Capable of working with all personality types.
• Olympic Level Listening Ability.
• Proactive.
• Ambitious.
• A Critical Thinker.
• A Clear and Direct Communicator.
• Passionate about self development and personal growth.

BeSpoke Vision is a fast-paced growing eye care practice that provides full service eye care, a world-renowned dry eye clinic, clinical trials, specialty contact lens clinic, facial aesthetics, and an independent eyeglass boutique that offers personalized care toward each patient. We have an incredible team that doesn’t just meet the status quo, but strives to elevate eyecare and patient care. We love to come to work every day because we love what we do and we’ve built an office culture that is full of intention.

If you’re looking to join a collaborative team where you will be valued for the amazing person you are, apply now!

• Health, Dental and In-house Vision Benefits.
• Paid vacation (PTO) and holidays.
• 401K w/Company Match after 1 Year.
• Profit Sharing and education reimbursement.
• Wardrobe Reimbursement Stipend.
• Consistent Self and Team Development.
• Monday - Thursday Schedule; absolutely No weekends!

After applying, you will receive an email with next steps. We kindly ask you not call or email the practice directly regarding your application as we are busy caring for our patients. Complete your assessments and we’ll be back in touch with you very quickly.