Journeyman System Administrator

Journeyman System Administrator

Location: Tinker AFB
Job Status: Full-time
Clearance: Secret
Certification: n/a
Travel: Limited, as needed

Astrion has an exciting opportunity for a Journeyman System Administrator located at Tinker AFB in Oklahoma providing support to the Air Force Life Cycle Management Center/PEO Digital Directorate (AFLCMC/HB). The Air Force Program Execution Office for PEO Digital (AFPEO/HB) has the collective Air Force Materiel Command (AFMC) mission responsibility to manage and execute the modernization, development, testing, production, fielding, and sustainment of the PEO Digital portfolio, which includes over 130 programs for the United States Air Force (USAF) and foreign allies.

AFLCMC/PEO Digital Directorate is headquartered at Hanscom Air Force Base, MA with geographically separated operating units CONUS and OCONUS.

• Citizenship:
  Must be a US citizen
• Clearance:
  Must have and be able to maintain a Secret level Clearance

• Bachelor’s in a related field and at least 3 years of experience in discipline being performed, 3 of which must be in the DoD
• OR, 7 years of directly related experience, 5 of which must be in the DoD

• Set up, configure, and maintain workstations, laptops, printers, and peripheral devices for classified and unclassified environments
• Provide daily IT support for the WIW office, including workstation setup, troubleshooting, asset management, and office technology support
• Support network, communication, and business systems administration activities within Local Area Network (LAN) and Wide Area Network (WAN) environments
• Coordinate network access requests, workstation provisioning, and escalation activities with supporting communications and cybersecurity organizations
• Manage and maintain IT asset inventories and equipment accountability records
• Support installation, setup, and troubleshooting of audio/visual systems and conference room technology
• Maintain and support Microsoft-based office systems, Microsoft 365 applications, and SharePoint environments
• Develop implementation plans, schedules, milestones, status updates, and tracking documentation for office IT initiatives and system deployments
• Perform daily configuration, operation, optimization, and maintenance of business systems supporting office operations
• Analyze system performance and resource utilization to support operational efficiency and planning
• Provide responsive front office IT support to senior leadership and staff personnel
• Assist users with accessing, utilizing, and troubleshooting business systems and office technologies
• Coordinate installation and integration of new IT systems, office technology, and communication equipment

• Masters degree and 3 years of professional experience in the discipline being performed and must be within the DoD
• Prior experience providing IT support on a military installation or government contract
• Familiarity with Air Force or DoD network and security processes
• Experience supporting senior leadership, executive offices, or front office environments
• Background supporting communications squadrons, base IT contracts, or executive support organizations
• Experience supporting classified and unclassified workstation setups and access requests
• Experience maintaining SharePoint and Microsoft-based office systems
• Experience coordinating installation of new IT systems and audio/visual equipment
• Experience developing implementation plans, schedules, milestones, and status updates for office IT projects
• Candidates with highly specialized enterprise systems administration experience focused strictly on server or database administration may not align with the front office support focus of this role

• Desktop and workstation setup and troubleshooting
• Printer and peripheral support
• IT asset management and inventory tracking
• Microsoft Windows operating systems
• Microsoft 365 ecosystem administration and support
• SharePoint administration and support
• Network access coordination
• Audio/visual system support
• Basic project planning and implementation tracking
• General office IT support and customer troubleshooting

• Customer service mindset
• Dependability and responsiveness
• Ability to support senior leadership in a fast-paced environment
• Friendly and approachable personality
• Strong verbal and written communication skills
• Ability to prioritize urgent requests and shifting priorities
• Team-oriented attitude with strong collaboration skills