Senior Call Center Leader – Mortgage & Compliance
Job in
Edmond, Oklahoma County, Oklahoma, 73034, USA
Listed on 2026-07-19
Listing for:
Compu-Link Corporation
Full Time
position Listed on 2026-07-19
Job specializations:
-
Management
Job Description & How to Apply Below
Compu-Link Corporation in Tulsa, Oklahoma, seeks a senior Call Center Leader to oversee the staff delivering Home Equity Conversion Mortgage (HECM) services under a federal HUD contract. This onsite role focuses on service quality, regulatory compliance, and achieving productivity targets.
You will mentor managers and supervisors, drive automation and IVR initiatives, manage hiring/training, and partner with HR, Finance, and client relations to meet performance metrics while controlling costs.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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