General Manager

We Empower the Fighting Spirit in You! We Offer

• Employee discounts
• Free uniforms
• Health insurance for eligible employees
• Opportunity for advancement
• Training & development
• Bonus based on performance for eligible employees
• Competitive salary
• Dental insurance for eligible employees
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance for eligible employees
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance
• Vision insurance for eligible employees
• Wellness resources

GENERAL

SUMMARY:

The General Manager has overall responsibility for effectively managing all membership, fitness, and operational functions within the gym to achieve financial success and provide the best member and team member experience. The General Manager recruits, hires, trains, and develops a diverse, high-performance team that delivers on UFC Gym goals and reflects its values.

Recruit, interview, & hire department managers, supervisors, and front-line team members, reflecting the diversity and culture(s) of the community.

Provide consistent accountability for direct reports and dotted line reports through training, coaching, conducting planning sessions, and performance reviews.

Conduct ongoing team member training & development in order to engage and retain team members.

Provides input on final approval on the hiring, dismissal, and discipline of all gym employees with support from the Vice Presidents.

Create positive working conditions for team members and appropriate leadership, supervision, support, and feedback.

Provides developmental coaching and guidance to all direct reports for long-term career growth.

Conducts regular team member meetings with direct reports to review performance and offer direction, motivation and guidance toward achieving individual and company goals.

Maintain a fully engaged and high-performing team that aligns with company values and goals.

Ensure execution of lead, appointment-setting, and guest goals to hit the financial targets set by the company.

Responsible for ensuring 50% of guest conversion, 40% Ultimate Mix, and 25% attachment of point of sale private coaching to new member sales.

Leadership through accountability and performance management in order to execute monthly sales metrics and drivers.

Proper documentation using company HR forms was sent to the Vice President of Sales and HR.

Personal Production to ensure that the membership department hits their monthly targets in New Member Sales, Electronic Funds Transfer, and Point of Sale Private Coaching goals.

Participate and provide gym-specific input into the development of the gym's financial, expense, and operating plan.

Develop monthly membership, fitness, and operations plans to meet financial and retention goals, with contributions from department heads and Vice Presidents.

Collaborate with department heads and Vice Presidents to establish priorities and goals, including revenue goals and labor targets for the gym. Identify and plan the execution of improvement in the gym.

Work with the Operations Manager and the Vice President of Operations to supervise and set priorities and goals directly with the Facilities Technician to deliver a great member experience.

Provide input and report monthly financial results to the Vice President of Sales for the gym.

Establish a fun, safe, healthy, and community-focused gym culture that delivers high member satisfaction and achieves maximum profitability with the support of department heads.

Be a role model for member service behavior by walking through the gym and collecting member feedback to…