Donor Operations Manager

Overview

Life.

Church wants to make a lasting difference in your life, in our community, and in the world. Our mission is to lead people to become fully devoted followers of Christ. The Donor Operations Manager supports the daily operations of the Donor Development team, including cross-team coordination, executing hands-on projects like gifting, administering team tools, and providing support for initiatives that engage givers with the vision of You Version and help connect them to our ministry.

This role supports the team’s direction, initiatives, and ministry efforts to achieve outcomes that further Life.

Church’s mission and reach people for Christ.

You Version was created by the local church in 2007 and remains a ministry of Life.

Church today. rch, our mission is to lead people to become fully devoted followers of Christ. Our team is committed to reaching people worldwide through innovative technology. And You Version is one of the ways we get to do that. Life.

Church is a multi-site Christian church meeting in the United States and globally rch Online.

We wholeheartedly believe a daily rhythm of seeking intimacy with God has the power to transform lives. That’s why You Version creates biblically-based experiences that encourage and challenge people to seek God. We hope everyone in our community is on an active journey to become who God made them to be, abiding in Him, and drawing closer every day.

• Support initiatives and strategic projects in the areas of operations, logistics, purchasing, and execution of team projects.
• Collaborate with Donor Experience team to source, organize, and ship donor gifting experiences that thank givers and convey impact and excellence in presentation.
• Build and lead a volunteer team to help with gifting and project execution.
• Administer team systems and tools like Hubspot, forms, surveys, calendars, project management systems, and the triggers and integrations that acknowledge and organize gifting. Update and maximize these systems to serve the team.
• Support the Director of Operations with team projects and goals by creating timelines, gathering key takeaways, following up on action items, and executing deliverables, working across You Version teams.
• Manage the expectations of internal stakeholders while providing regular updates on project milestones and timelines.
• Track key metrics for Donor Operations team to ensure goals, milestones, and deliverables are being met for goals and projects.
• Collaborate with the Experience, Generosity, Marketing, and Donor Relations teams to plan and execute projects as needed for Sowers, Major Donors, Foundations, Churches, and key relationships.
• Provide logistical, relational, and experiential support to donor and church visitors, as needed, supporting the overall goals and actions of the You Version Development team.
• Act as a team ambassador and represent Life.
  
  Church culture within Central Operations, You Version, Campuses, and to all givers.

• Excellent verbal, written, and interpersonal communication skills to maintain and foster partnerships.
• Ability to self-motivate, make independent decisions, and solve problems with innovation.
• Effective at multi-tasking and time management to meet strict deadlines while remaining flexible and open to change.
• Effective at process and organizational management to coordinate, structure, and provide vision to projects.
• Bachelors degree in a related field.
• 3 - 5 years of related work experience.

• Paid parental leave, including maternity, paternity, and adoption leave.
• Generous employer-paid leave for the use of vacation, sick time, and other qualifying reasons.
• Innovative and comprehensive Medical, Dental, and Vision insurance that provides team members with useful resources and savings to navigate their holistic health.
• Life insurance policy provided for all staff members at 2x annual salary at no cost. Additional life insurance coverage is available to purchase.
• Short-Term and Long-Term disability is covered at 100% for full-time qualified staff members.
• Comprehensive wellness and mental health benefits allow staff to proactively invest in their physical…