Retail Sales Associate

Job Summary

Cox Communications, Inc. – Job Family:
Group Sales – Job Profile:
Solutions Specialist Mobile – Management Level: Individual Contributor – Flexible Work Option:
No remote option; must work at a specified Cox location – Travel %:
No –

Work Shift:

Variable – Compensation:
Hourly pay range is $15.29 - $22.88 per hour; annual incentive/commission target $15,348.00.

• Explain and demonstrate product capabilities and offer suggestions based on customer's wants and needs.
• Meet or exceed targets regarding customer experience, sales, and retention.
• Assist with the opening/closing of one of our store retail environments.
• Properly handle cash.
• Engage in workshops, special events, and product demos.
• Support your fellow sales agents when needed.
• Continuously expand knowledge of current Cox products as well as competitor product offerings by participating in regular training classes.
• May be required to work in other locations in the same geographical area.

• Variable total compensation of $50,708 (targeted) ($24.38/hour); top earners average annual compensation over $65,366 ($31.42/hour).
• Full‑time hourly base rate of $17 per hour plus monthly targeted commissions of $1,279.
• Ramp period up to 2 months to adjust to commission earnings.
• Competitive pay with uncapped commission plan and additional perks: 401k with company matching, comprehensive medical benefits, free Internet and other Cox discounted services, tuition reimbursement, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance.
• Recognition and supportive workplace culture; relationships crafted with care; opportunities for growth and cross‑business experience (cleantech, healthcare, new mobility).

• Minimum: HS diploma/GED or up to 2 years of relevant work experience.
• Ability to meet established sales, retention, and customer experience targets.
• Strong interpersonal and communication skills to effectively sell products using a consultative, solutions‑based approach and influence customer decisions.
• Ability to build relationships and adapt to a diverse customer base.
• Ability to multi‑task and prioritize in a service‑oriented, fast‑paced team environment.
• Ability to be mobile within the store for long periods to greet customers and demonstrate products and services.
• Computer literacy and aptitude for learning communication products, services, and accessories.
• Willingness to work a flexible schedule including weekends, evenings, and holidays.
• Ability to lift 25–50 pounds to help manage stock room inventory.
• Fluency in Spanish, both written and spoken (preferred).
• Preferred:
  Some college experience in sales, business, and/or management; one year of experience in related field (sales, retail sales, service industry); experience selling wireless/mobile products.

• Employees eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays each calendar year.
• Additional paid time off: bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• Health care insurance (medical, dental, vision); retirement planning (401(k)); paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).

Cox is an equal employment opportunity employer. All qualified applicants/employees will receive consideration for employment without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause undue hardship.

EOE, including disability/vet applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.