Account Executive, State Government

Job Overview

This role supports the growth and retention of local government accounts through direct sales and account management activities. Primary functions include generating new sales opportunities, renewing contracts, and driving customer satisfaction across government accounts. Success is measured by meeting sales targets, renewal rates, customer retention, and overall revenue growth.

• Generate new sales opportunities and meet monthly sales and renewal targets through proactive outreach to government accounts.
• Establish and maintain customer relationships to drive account growth, perform account reviews, and identify upsell and renewal opportunities.
• Complete continuous training to maintain up-to-date knowledge of products, services, and sales methodologies.
• Demonstrate professional and ethical conduct in interactions with customers and colleagues to support a collaborative work environment.
• Perform additional duties/projects as assigned by business management.

• High School Diploma or GED (Required)
• 3+ years selling to government (state and local) accounts (Preferred)
• 3+ years extensive customer service experience (Preferred)
• 3+ years business markets sales experience (Preferred)
• 3+ years wireless industry sales experience (Preferred)
• 3+ years telesales or technical sales experience (Preferred)

• Account Management:
  Effectively manage customer accounts to ensure satisfaction and retention (Required)
• Prospecting & Selling:
  Proven track record of delivering tailored solutions that meet client needs, ensuring high customer satisfaction and fostering long‑term relationships (Required)
• Attention to Detail:
  Maintain accuracy and thoroughness in all tasks to ensure high‑quality outcomes (Required)
• Problem Solving and Analysis:
  Analyze and resolve complex issues efficiently, interpreting data to identify trends and inform decision making (Required)
• Relationship Building:
  Develop and maintain strong relationships with clients and stakeholders (Required)
• Negotiation:
  Skillfully negotiate terms and agreements to achieve favorable outcomes (Required)
• CRM and Microsoft Office:
  Proficiency in using CRM systems such as Salesforce and Microsoft Office products (Required)
• Communication:
  Strong verbal and written communication skills for customer interactions, presenting solutions, and team collaboration (Required)
• Presentations:
  Ability to create and deliver compelling presentations to potential and existing customers (Required)

• Minimum age 18 years
• Legally authorized to work in the United States

Travel required:

Yes

No

No

Target cash pay range: $130,100 - $234,600, inclusive of target incentives.
Base pay range: $78,060 - $140,760.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.

Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing Applic