Lead Maintenance Technician

Join NE Property Management as a Lead Maintenance Technician at Silo
29 Apartments and become part of a fast-paced, dynamic team where your technical expertise, leadership skills, and commitment to excellence preserve our multi-family assets. This hands-on role is ideal for a skilled trade leader who excels at diagnosing complex repairs, mentoring field staff, and partnering with property leadership to cultivate top-tier resident satisfaction.

What You'll Gain (Benefits of the Role)
Facilities Leadership Authority:
Executive oversight to direct property asset preservation, delegate service tasks, and manage capital maintenance improvements.

Team Mentorship & Growth:
Direct opportunity to train on-site service technicians, build an impactful "safety first" workplace, and lead routine staff compliance meetings.

Budgetary

Collaboration:

Direct partnership with the Property Manager to establish inventory thresholds, regulate parts expenditures, and manage vendor relationships.

Dynamic Technical Exposure:
Master an extensive portfolio of advanced mechanical motors, commercial pool systems, gas appliances, and HVAC infrastructure.

Impactful Brand Ownership:
Full control over physical asset performance, actively protecting owner investments while directly elevating community retention.

Comprehensive Benefits Package:
Solid health, dental, vision, life, and supplemental insurance options (employee-paid portions may apply).Retirement Planning:
Corporate 401(k) retirement plan featuring an excellent company match up to 4% of total earnings.

Work-Life Balance:
Generous allocated Paid Time Off (PTO) package featuring 3 weeks of PTO plus paid holidays to rest and recharge outside of active maintenance cycles.

What Success Looks Like (Qualifications)
Proven Technical Foundation:
At least 3 years of direct multi-family experience as a Service Technician or Assistant Lead required (1 year as a Lead preferred).Mandatory Trade Credentials:
Active EPA or HVAC License combined with a valid Certified Pool Operator (CPO) designation is required.

Comprehensive Tool Mastery:
Advanced proficiency across specialized power equipment, diagnostic measuring meters, electrical augers, and commercial compressors.

Regulatory & Safety Literacy:
Solid working knowledge of OSHA, ADA, EPA guidelines, HAZCOM protocols, and up-to-date MSDS documentation.

Logical Problem Solver:
Elite diagnostic abilities to analyze complex HVAC, electrical, structural, and plumbing breakdowns and launch valid solutions under pressure.

Communication Excellence:
Outstanding verbal, written, and active listening skills in English to accurately address repair needs and guide property personnel.

Physical Agility & Stamina:
Comfortable spending 70–85% of the day on your feet, climbing ladders, and safely moving loads up to 75 lbs. with appropriate aids.

Foundational

Education:

High School diploma or equivalent required (Certified Apartment Maintenance Technician / CAMT designation is highly desired).Mobility & Schedule Readiness:
Valid driver's license, auto insurance, and personal vehicle for parts pickup, with flexibility for rotating 24/7 emergency on-call shifts.

Service-Oriented Posture:
Professional and respectful demeanor when interacting with corporate teams, on-site personnel, residents, and local field vendors.

What the Job Looks Like (What You'll Do)
Command Ticket Workflows:
Oversee the property service request pipeline, striving to personally resolve or delegate and close resident issues within 24 hours.

Supervise & Quality Audit:
Inspect on-site technician assignments daily, ensuring all field repairs and complex turnovers meet strict company standards.

Diagnose Core Systems:
Execute advanced repairs involving central HVAC, electrical panels, plumbing lines, water irrigation, boilers, and appliances daily.

Manage Turnover Calendars:
Coordinate with the office team to ensure all vacant apartment make-readies are completed correctly and on schedule.

Enforce OSHA Safety:
Lead routine safety training sessions, verify staff are wearing required PPE, and keep hazardous material storage lockers locked.

Regulate Supply Pipelines:
Track physical parts inventories and…