Engine Mechanic

Position Overview

We are looking for a skilled and dependable Small Engine Mechanic to join our lawn equipment service department. This position is responsible for diagnosing, repairing, and maintaining residential and commercial outdoor power equipment, including walk-behind mowers, zero-turn mowers, trimmers, blowers, chainsaws, generators, and other small-engine equipment.

The ideal candidate is mechanically inclined, detail-oriented, dependable, and committed to quality workmanship. Previous small-engine experience is preferred, but we are willing to train the right candidate who has strong mechanical aptitude and a desire to learn.

This position reports to the Shop Manager.

• Diagnose and repair two-stroke and four-stroke engines.
• Troubleshoot mechanical, electrical, ignition, charging, fuel, hydraulic, and drive-system problems.
• Repair and service residential and commercial lawn mowers, zero-turn mowers, handheld equipment, generators, and other outdoor power equipment.
• Identify the root cause of equipment failures and recommend appropriate repairs.
• Use service manuals, wiring diagrams, diagnostic equipment, and manufacturer resources to complete repairs accurately.
• Request technical assistance from the Shop Manager when additional diagnostic support is needed.
• Perform welding or light fabrication work when qualified and necessary.

• Perform oil changes, tune-ups, filter replacements, blade sharpening, belt replacement, lubrication, and other routine maintenance.
• Inspect equipment for worn, damaged, or unsafe components.
• Recommend additional maintenance or repairs when they are necessary for safe and reliable operation.
• Complete seasonal maintenance and equipment-preparation services.

• Review assigned work orders before beginning repairs.
• Document diagnoses, repairs performed, parts used, labor hours, and additional recommendations accurately.
• Notify the Shop Manager or service advisor when additional repairs or parts are needed.
• Do not complete work beyond the customer’s approved repair authorization without proper approval.
• Maintain accurate timekeeping and record billable labor promptly.
• Keep assigned work orders updated so customers can receive accurate repair-status information.

• Complete assigned repairs accurately and within established labor-time expectations.
• Test equipment after repairs to confirm proper operation, performance, and safety.
• Inspect completed work before submitting equipment for final quality review.
• Minimize comeback repairs through careful diagnosis and quality workmanship.
• Take responsibility for correcting workmanship-related issues when they occur.
• Maintain an appropriate balance between productivity, efficiency, and repair quality.
• Help the shop meet established goals for billed labor hours, turnaround time, and customer satisfaction.

• Maintain a clean, safe, and organized work area.
• Properly use and care for shop tools, lifts, diagnostic equipment, and personal protective equipment.
• Follow safe procedures when handling fuel, oil, batteries, chemicals, blades, compressed air, and operating equipment.
• Properly store customer equipment, removed parts, tools, and shop supplies.
• Report damaged tools, unsafe conditions, injuries, and equipment concerns promptly.
• Follow manufacturer procedures and all company safety policies.

• Work cooperatively with the Shop Manager, service advisors, parts employees, and other technicians.
• Communicate repair findings, parts needs, delays, and completion status promptly.
• Treat customer equipment carefully and professionally.
• Explain technical issues to service advisors or customers in clear, understandable language when requested.
• Support new-equipment setup, pre-delivery inspections, and other service-department needs when assigned.
• Demonstrate professionalism, dependability, urgency, and a positive attitude.

Performance in this position may be evaluated using:

• Repair quality and accuracy
• Billed labor hours
• Technician productivity and efficiency
• Repair turnaround time
• Comeback and rework rate
• Work-order documentation
• Attendance and dependability
• Shop cleanliness and organization
• Compliance with safety procedures
• Completion of manufacturer training and certifications
• Teamwork and customer satisfaction

• Two or more years of small-engine, outdoor power equipment, automotive,…