Water Quality Control Technician

Description

Applications received through Tuesday, March 3, 2026 at 4:30 PM will receive priority first review.

Under general direction, performs a variety of duties to maintain water quality within the City of Edmonds water system; takes water samples to ensure water quality; inspects for cross connections; maintains the City’s water sampling plans; provides customer assistance; responds to inquiries and complaints; performs maintenance and operation duties; organizes and maintains associated records; manages the Cross Connection Control Program for the City;

responds to water emergencies as needed.

Public Works & Utilities serves a growing population of over 40,000 residents and businesses. The Department is responsible for infrastructure maintenance, operations, and civil engineering services involving street transportation and traffic control, storm runoff and surface water management, drinking water distribution, sewage collection and conveyance, and wastewater treatment.

The City of Edmonds is on the Puget Sound waterfront with a population of 43,510 and is the gateway to the Olympic peninsula via the state ferry system. Edmonds provides a full range of services including fire, police, municipal court, a community pool, a regional performing arts facility, public works and utilities, a regional wastewater treatment facility, and community events through Parks, Recreation, and Cultural Services.

Six department directors report to the Mayor and oversee approximately 264 full–time–equivalent employees.

The following duties are a representative summary of primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Coordinates the City’s Water Quality Program to ensure compliance with state and federal regulations; takes monthly bacteriological, quarterly Trihalomethanes (TTHM), and Haloacetic acids (HAA5) samples for disinfectant byproduct monitoring requirements.
• Takes other samples as required to comply with water quality monitoring requirements of the City of Edmonds.
• Maintains current knowledge of rules and regulations related to the Safe Drinking Water Act and coordinates the City’s Cross Connection Program to ensure compliance with the State WAC Regulations.
• Performs all cross connection inspections; ensures all customer cross connections control assemblies are tested on an annual basis and updates entries for cross connection control files and database.
• Performs plan reviews regarding Cross Connection Control issues and interacts with Building Officials and Engineering Division regarding Cross Connection Control issues.
• Inspects and investigates cross connection problems and reviews new building cross-connections.
• Maintains water quality filing systems and computer records; performs monthly reservoir inspections and chlorine residual sampling of tanks and prepares monthly disinfectant residual reports for the Department of Health.
• Coordinates meter repair and testing and monitors and maintains the meter shop inventory and record keeping.
• Prepares reports for submission to regulatory agencies; investigates and diagnoses customer problems and complaints related to water quality, taste, color and odor issues; flushes water mains to replenish water quality.
• Responds to inquiries and complaints regarding water quality problems; ensures timely response and professional customer service.
• Ensures documentation of inquiries and responses are recorded and filed with the City’s office personnel.
• Develops and updates the Annual Water Quality Report and prepares the Annual Summary Report for Cross Connection Control.
• Attends, participates and serves as a City representative at other agency meetings; assists other crews as needed; performs other duties as requested or directed.

Education and Experience: High School Diploma/GED and three years of direct work experience in water distribution, water testing, and sampling of the water supply; that includes two years of experience with cross…