Pharmacy Technician

Job Purpose and Summary

At CVS Health, we help people navigate health care by improving access and quality. Within our retail locations, Pharmacy Technicians play a critical role in supporting pharmacy teams to consistently deliver on our brand promise. As a Technician, you will support the pharmacy team in delivering operational and service excellence. You are often the first point of contact for patients and customers, ensuring prescriptions are filled promptly and accurately while providing caring service that exceeds expectations.

You will apply standard operating procedures, best practices, and effective communication to contribute to a safe and inclusive culture.

• Live our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health.
• Follow pharmacy workflow procedures at each pharmacy workstation (production, pick‑up, drive‑thru, drop‑off) for safe and accurate prescription fulfillment.
• Contribute to positive patient experiences by showing empathy and genuine care: create heartfelt and personalized moments while serving patients at pick‑up, drive‑thru, and over the phone; offer immunizations and other services; and solve or escalation patient problems.
• Complete basic inventory activities, as permitted by law, and as directed by pharmacy leadership: accurately putting away medication deliveries, completing cycle counts, returns‑to‑stocks, waiting bin inventories, etc.
• Contribute to a high‑performing team, embrace a growth mindset, and be receptive to feedback; actively seek opportunities to expand clinical and technical knowledge needed to better assist patients.
• Remain flexible for both scheduling and business needs and, if needed, travel to stores in the market to work shifts.
• Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Comply with CVS policies and procedures to ensure patient safety, controlled substance dispensing and record‑keeping, and patient privacy and security.
• Deliver additional patient health care services (immunizations, point‑of‑care testing, and voluntarily staffing off‑site clinics) where allowable by law and supported by required training and certification.

• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within designated timeframe.
• Attention and focus: concentrate on tasks, pivot quickly, confirm prescription information and label accuracy.
• Customer service and team orientation: actively look for ways to help people, notice and respond appropriately to patients’ reactions.
• Communication skills: use and understand verbal and written communication; utilize active listening; ask questions; avoid interruptions.
• Mathematical reasoning: use math to solve dispensing problems (total tablets, day’s supply, bottle quantity).
• Problem resolution: identify challenging interactions and choose best action.
• Physical demands: including mobility, lifting, reaching, repetitive finger use, visual acuity, and occasional lifting of up to 20 lbs.
• Any additional tasks as directed by Supervisor or Manager.

• Comply with any state board of pharmacy requirements or laws governing pharmacy practice, including age, education, and licensure/certification.
  • State board does not mandate a minimum age, must be at least 16 years old.
  • State board does not mandate a minimum education, must have a high school diploma or equivalent, or be actively enrolled in high school or equivalency program.
• State‑level licensure and national certification requirements vary by state;  to learn more.

• 1‑3 years previous experience as a Pharmacy Technician.
• Experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and across the market in other locations to meet business needs.

24

Part time

$19.13 - $29.13

This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial wellbeing of colleagues. Depending on hours worked and eligibility, benefits include dental, vision, wellness resources, employee discounts, voluntary benefits, and other programs.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.