Supervisor Clinic

Job Summary and Responsibilities

As our Clinic Supervisor, you will oversee and evaluate the daily activities of assigned patient access and or clinical staff, ensuring services are delivered efficiently, cost‑effectively, and in full compliance with established objectives and regulations.

Every day you will supervise staff (hiring, training, scheduling, evaluating), manage patient access and or clinical office services, serve as a critical liaison between departments, troubleshoot issues, and identify opportunities for operational streamlining.

To be successful in this role, you will demonstrate expertise in supervising support staff, possess strong knowledge of regulatory requirements, and apply critical thinking to operational challenges, contributing to major business decisions with higher‑level management.

• Schedules, supervises and evaluates the work of assigned staff in accordance with established procedures.
• Acts as first line of escalation for all patients and assigned staff to resolve patient relations matters in a timely and courteous manner.
• Supervises the daily operations of assigned support functions to ensure that all activities are conducted in a timely and cost‑effective manner and in accordance with professional standards, budget constraints, internal policies/standards/procedures and/or applicable legal/regulatory requirements.
• Ensures patient information is entered and updated in appropriate systems and is accurately maintained in accordance with clinic policies and procedures.
• Identifies opportunities to streamline current operations and implement approved procedural changes.
• Oversees the scheduling of depositions/conferences with providers/attorneys billing for services.

• Bachelor's degree upon hire and one (1) year related work experience, or
• Three (3) years work experience.

Virginia Mason Franciscan Health, Washington state.

$38.55 - $50.26 /hour