Bakery Supervisor

Responsibilities

• Assist in preparing raw materials according to receipts or following the supervisor's instructions.
• Assist with the preparation of the baking process, including forming, cutting, shaping, and baking dough; combine measured ingredients in bowls of mixing, blending, or cooking machinery; follow receipts to prepare drinks.
• Ensure products have proper signage and are well merchandised following company standards; showcase quality and freshness to drive sales in the department.
• Unload and break down deliveries, arrange the stockroom properly, stock shelves with products; refill products to meet customer needs and rotate products using First‑In First‑Out (FIFO) method.
• Be aware of the expiration dates of products so that older products are taken off the shelves and newer products are ordered and stocked on time.
• Wrap and pack items at the customer's request accurately and efficiently.
• Maintain safe working environments and comply with internal procedures or safety code to meet government regulation.
• Coordinate cleanliness and maintenance needs with the Maintenance Department.
• Control, safeguard, and monitor all department assets, ensuring policies and procedures are implemented for asset control.
• Handle expired and recalled products properly under supervisor’s instructions; minimize dumping.
• Follow supervisor’s instructions and do a demo to promote department sales.
• Greet customers and provide excellent service to address their needs in a timely fashion; answer customer questions and introduce product samples to attract customers.
• Follow all cash handling procedures and complete the check‑out process accurately and efficiently.
• Perform other duties as needed for business needs.

• Previous experience working in a bakery or customer service area is preferred.
• Ability to follow instructions and procedures.
• Working knowledge of the baking process.
• Available for flexible scheduling to meet department needs.

• Good customer service skills.
• Good time management skills.
• Good interpersonal skills and willingness to work as a team.
• Physical Demands:
  Standing for extended periods is commonly required; good manual dexterity for the use of processing equipment such as cutter or labeling; ability to lift 30 lbs or more with appropriate equipment.