Life Coach

Why work with YWCA Seattle King Snohomish?

YWCA SKS is the region’s largest non‑profit organization with a 120+ year legacy. We focus on women’s needs and serve 7,000 people each year. We are women- and BIPOC‑led, family‑centered, and supportive of employees. As a full‑time employee (30+ hours), you’ll receive medical insurance, generous vacation, holiday, sick leave plans, and an outstanding retirement plan.

The Edmonds New Start Center (EDNSC) is a new 24/7 emergency housing facility operated by the YWCA of Seattle, King, and Snohomish County, located in Edmonds, WA. The center provides safe, supportive housing for up to 45 individuals transitioning from homelessness to permanent housing. Clients receive on‑site case management, life‑skills training, and connections to healthcare and employment resources. The staff foster a compassionate, community‑focused environment to help clients rebuild their lives with dignity, independence, and hope.

Life Coaches support clients in an emergency housing setting, helping them transition into permanent housing through comprehensive intake and individualized services such as housing navigation and employment support. Coaches conduct intakes, set and track client goals, connect clients to community resources, facilitate life‑skills workshops, and monitor progress toward long‑term housing stability and self‑sufficiency. Weekday Life Coaches manage a regular caseload of clients;

overnight and weekend coaches support all clients as needed. Please include your specific availability in your resume.

• Provide high quality, structured, culturally responsive, and consistent in‑person trauma‑informed case management, resource coordination, and stability planning.
• Utilize motivational interviewing, Housing First principles, and harm‑reduction concepts to assist clients with a Housing Stability Action Plan.
• Conduct periodic room inspections to ensure client rooms and bathrooms are clean, neat, and free of damage.
• Help prepare and distribute daily cold‑prepared meals to clients.
• Incorporate the YWCA’s Social Justice Initiative by recognizing how racism, sexism, classism, and other oppress ions intersect and are embedded in institutions.
• Treat all visitors, clients, staff, and volunteers with respect and dignity regardless of race, ethnic background, gender or socioeconomic background.

• Maintain knowledge of fire, safety, and disaster plans related to emergency situations.
• Maintain confidentiality of all clients, visitors, and staff by not disclosing information without supervisor approval.
• De‑escalate conflicts or crises between clients and/or others and direct them to appropriate staff for next steps.

• Maintain accurate client records, including case notes, assessments, and progress reports.
• Follow all policies in the EDNSC Staff Handbook and other YWCA policies and procedures.

• Experience with case management, motivational interviewing, mental health, chemical dependency, and domestic violence.
• Bachelor’s degree in a social services related field with at least two years of case management experience working with low‑income, homeless, and chronically homeless households. Preference for chemical dependency and/or mental health background.

• Associate’s degree in a social services related field with at least five years of case management experience working with low‑income homeless and chronically homeless individuals.
• Any combination of skills and experience that demonstrates the ability to perform this job effectively.
• Comprehensive understanding of issues around homelessness, poverty, and trauma, especially as they affect specific populations (veterans, families, the elderly & disabled, people with chronic mental illness, youth, LGBTQI people, immigrants & refugees, and people of color).
• Knowledge of or experience as a service provider in crisis intervention, victims of domestic violence, child abuse, substance abuse, mental health, welfare rights, case management, sexual assault, employment services, child development, or positive parenting skills.
• Knowledge of…