Shuttle Driver

Description

Edmonds, WA | Toyota | Career starter | Hospitality | Veterans encouraged to apply

Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea:
do right by people, every time.

At Swickard Toyota of Edmonds, we serve a community that values their time and trusts us to take care of them. The Shuttle Driver is one of the most guest-facing roles in the building -- and one of the most important first and last impressions we make.

• Transport service guests safely and promptly to and from their homes, workplaces, and other destinations while their vehicle is being serviced
• Greet guests with a warm, professional demeanor -- making the ride feel like part of a premium service experience, not an afterthought
• Maintain a clean, presentable shuttle vehicle at all times -- inside and out
• Communicate clearly with service advisors and the service team to coordinate pickups, drop-offs, and scheduling throughout the day
• Keep accurate trip logs and passenger records as required
• Navigate the Edmonds area efficiently -- using good judgment and local knowledge to manage timing and routes
• Assist guests with any needs during transport -- luggage, directions, questions -- with patience and a genuine willingness to help
• Support the service team with additional porter and lot duties during slower periods

• No prior automotive experience required -- a great attitude and a genuine care for people is what matters most here
• Clean, valid driver's license with an excellent driving record -- non-negotiable
• Friendly, personable, and professional -- you're comfortable making conversation and putting guests at ease
• Reliable and punctual -- the service team and our guests count on you to be where you're needed, when you're needed
• Familiar with the Edmonds and greater Snohomish County area preferred
• Comfortable with basic communication tools -- phone, text, and dealership scheduling software
• A hospitality mindset -- every ride is an opportunity to leave the guest with a great impression of Swickard Toyota

• $20.00 per hour
• Medical, dental, and vision insurance
• Life insurance and supplemental coverage options
• Paid time off and paid holidays
• On-the-job training -- no experience necessary
• Real career path -- motivated team members grow into service porter, advisor, and other dealership roles
• Employee vehicle purchase and service discounts
• A supportive, team-oriented culture where every role is valued

• Toyota is one of the most trusted and in-demand brands on the road -- consistent service volume means a steady, active workday
• Edmonds is a welcoming, well-connected community -- a great place to work if you enjoy being out in the area and interacting with people
• Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry
• A role where you're genuinely seen -- the shuttle driver is one of the most guest-facing positions we have, and that visibility matters
• Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- apply to every single role on our team
• A team that supports each other and takes pride in the experience we deliver to every guest, every day

The Shuttle Driver role is a visible, guest-facing position at a store that takes hospitality seriously. You'll interact with more guests than almost anyone else on the team -- and the impression you leave matters. We look for people who understand that and take pride in it.

If you're reliable, friendly, and ready to be part of a team that genuinely cares about the people it serves -
- we'd like to meet you.

Swickard Auto Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.