Resident Success & Self-Sufficiency Coordinator Job Edmonds area,Washington USA,Social Work

Position: Resident Success & Self-Sufficiency Coordinator
Description:

Starting Salary Range: $66,997 - $87,097 annually ($34.36 - $44.67 per hour), plus benefits

This position will remain open until filled with priority given to applications received by 5:00PM, Wednesday, October 7th, 2026.

Position Status:
Full Time, Non-Exempt, Union

Our Agency:
Everett Housing Authority (EHA) is a diverse, innovative public agency located in Everett, WA, only minutes from the waterfront. At EHA, we are committed to more than just providing a roof over people's heads. We believe that our work extends to creating and fostering vibrant communities where the households that we serve can thrive. Those interested can expect:

A competitive salary
Accrue up to 12 days of paid vacation in your first year of employment
13 days of sick leave each year
13 paid holidays each year
A strong benefit package including robust health, dental, and life insurance as well as a pension plan (PERS).
Vision and long term disability Insurance
Tuition reimbursement
Employee Assistance Program
Wellness Program
Work that makes a difference!

POSITION SUMMARY:

The Resident Success & Self-Sufficiency Coordinator is responsible for providing comprehensive case management, service coordination, financial empowerment, and self-sufficiency programming to residents served by the Everett Housing Authority (EHA). This position supports housing stability while helping individuals and families increase economic independence through education, employment, financial literacy, and access to community resources.

This position serves as a liaison between residents, Property Management and Rental Assistance staff, community partners, employers, educational institutions, and social service providers. Through assessment, coaching, advocacy, and resource development, the Resident Success & Self-Sufficiency Coordinator assists residents in overcoming barriers that may jeopardize housing stability or impede progress toward self-sufficiency.

This role combines direct service delivery, program administration, financial coaching, community partnership development, and compliance responsibilities. In addition, this position provides self-sufficiency planning, coaching and recruitment services to eligible residents prior to formal FSS enrollment, as a part of EHA’s broader economic mobile strategy. While working with a diverse caseload of residents and program participants, the Resident Success & Self-Sufficiency Coordinator will develop individualized service plans, facilitate access to supportive services, promote financial empowerment, and support residents in achieving long-term housing and economic stability.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Administer and promote the FSS program by conducting outreach, recruitment, pre-enrollment interviews, eligibility assessments, participant enrollment, and execution of HUD Contracts of Participation. Maintain a pipeline of prospective participants and clearly communicate program requirements, benefits, and expectations.

Develop and manage participant self-sufficiency plans by assessing individual strengths, interests, employment and education goals, financial circumstances, housing needs, and barriers; developing HUD/FSS Individual Training and Service Plans (ITSPs); and establishing measurable goals and interim objectives.

Provide individualized coaching and case management to FSS participants through regular meetings, communication, assessment, problem-solving, goal setting, and follow-up to support housing stability, employment, education, financial stability, and economic mobility.

Provide employment and career services, including job readiness, career planning, resume development, job applications, interview preparation, job search assistance, job retention, and income…